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OCM high-level outline

This downloadable PowerPoint file is a high‑level outline of the steps involved in organizational change management (OCM) and go‑live readiness. It corresponds with the go‑live communications and training plan, but focuses on a higher‑level view to share with others in the organization who don't need as much detail.

Download Organizational Readiness Outline

 

To comment on this document, request updates, or communicate directly with ServiceNow Champion Enablement, powered by Customer Success, please see the OCM high‑level outline conversation.

 

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