• Products
  • Use Cases
  • Industries
  • 3 strategies for innovation
  • Learn how to transform your customer experience with artificial intelligence.
  • 5 steps to transformation
  • A proactive, connected client experience is essential for financial services.


  • Gartner names ServiceNow a leader
  • 2018 Magic Quadrant for Enterprise High-Productivity Application PaaS.


  • We need champions!
  • Use our tools and resources to more effectively advocate for ServiceNow in your organization.


One-page process diagram and infographic template

The attached template shows how you can visually represent the overarching process that fulfills a service you are implementing in ServiceNow®. The template includes examples for both ITSM fulfillers and end users.

Modify the template as needed to fit your specific ServiceNow process. The template includes additional icons to help you tell your story. Make sure to check the speaker notes for each slide for helpful tips and guidance.

Use these images in presentations, emails, desktop guides, infographics—or any form of communication—to visually represent the implemented process and integration points with other systems. 

Download One Page Process Diagram and Infographic template


To comment on this document, request updates, or communicate directly with ServiceNow Champion Enablement, powered by Customer Success, please see the One Page Process Diagram and Infographic Template conversation.


Thank You

Thank you for submitting your request. A ServiceNow representative will be in contact within 48 hours.

form close button

Contact Us

I would like to hear about upcoming events, products and services from ServiceNow. I understand I can unsubscribe any time.

  • By submitting this form, I confirm that I have read and agree to the Privacy Statement.