Solutions

  • Products
  • Use Cases
  • Industries
  • EBOOK
  • 3 strategies for innovation
  • Learn how to transform your customer experience with artificial intelligence.
  • EBOOK
  • 5 steps to transformation
  • A proactive, connected client experience is essential for financial services.

Platform

  • REPORT
  • Gartner names ServiceNow a leader
  • 2018 Magic Quadrant for Enterprise High-Productivity Application PaaS.

Customers

  • CUSTOMER SUCCESS
  • We need champions!
  • Use our tools and resources to more effectively advocate for ServiceNow in your organization.

Explore

Program charter and management plan

A  true strategy is imperative to transforming and elevating the use of ServiceNow® to a program—rather than just another tool. The attached template will help your organization to not only think strategically, but to document your program strategy so that it's readily available to the organization. This prepares you, your team, stakeholders, fulfillers, and end users to properly support not only current services, but the services you intend to implement or develop in the future. With this template, you can apply the recommendations for the proper governance of your ServiceNow program, as outlined in the program governance framework guide.

Download Program Management Charter template

 

To comment on this document, request updates, or communicate directly with ServiceNow Champion Enablement, powered by Customer Success, please see the Program Charter and Management Plan conversation.

 

Thank You

Thank you for submitting your request. A ServiceNow representative will be in contact within 48 hours.

form close button

Contact Us

I would like to hear about upcoming events, products and services from ServiceNow. I understand I can unsubscribe any time.

  • By submitting this form, I confirm that I have read and agree to the Privacy Statement.