Solutions

  • Products
  • Use Cases
  • Industries
HR and IT
  • WHITE PAPER
  • HR and IT better together
  • Boost productivity and attract quality talent with great employee experiences.
Healthcare Security
  • WHITE PAPER
  • Healthcare security 101
  • Drive clinical excellence and improve care outcomes with a connected system.

Platform

Digital Workflows
  • ANALYST REPORT
  • The value of digital workflows
  • Get apps to market in half the time at a third of cost with higher satisfaction.

Customers

Success Navigator
  • SUCCESS NAVIGATOR
  • Your prescription for success
  • Accelerate outcomes with a step-by-step action plan of proven best practices.

Explore

Value Calculator
  • VALUE CALCULATOR
  • Live up to your potential
  • Determine the untapped value across your entire business in just 60 seconds.

Solution-specific journey documents

These documents include overviews of the ServiceNow reference architecture for the journey related to ServiceNow's solutions. Use them as frameworks to determine the steps needed to mature your use of the ServiceNow platform capabilities.

Click below to download the journey documents for these ServiceNow solutions:

  • IT Service Management
  • IT Business Management
  • IT Operations Management
  • Human Resources
  • Performance Analytics
  • Cloud
  • Customer Service Management
  • Security

Tools and resources

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