Solutions

  • Products
  • Use Cases
  • Industries
HR and IT
  • WHITE PAPER
  • HR and IT better together
  • Boost productivity and attract quality talent with great employee experiences.
Healthcare Security
  • WHITE PAPER
  • Healthcare security 101
  • Drive clinical excellence and improve care outcomes with a connected system.

Platform

Now Platform New York Release
  • BROADCAST
  • Now Platform New York Release
  • New desktop and native mobile capabilities make everyday work simple and easy.

Customers

Now Creators
  • CUSTOMER SUCCESS
  • Now Creators
  • Gain recognition and reach new career heights.

Explore

Value Calculator
  • VALUE CALCULATOR
  • Live up to your potential
  • Determine the untapped value across your entire business in just 60 seconds.

Solution-specific journey documents

These documents include overviews of the ServiceNow reference architecture for the journey related to ServiceNow's solutions. Use them as frameworks to determine the steps needed to mature your use of the ServiceNow platform capabilities.

Click below to download the journey documents for these ServiceNow solutions:

  • IT Service Management
  • IT Business Management
  • IT Operations Management
  • Human Resources
  • Performance Analytics
  • Cloud
  • Customer Service Management
  • Security

Tools and resources

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