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Training examples

Attached are examples of recommended fulfiller training to give you a sense of what an effective fulfiller training experience looks like. Remember that fulfiller training is not full‑process training—it focuses only on the steps completed as part of the process within the ServiceNow® platform. Training those who will need to complete their work in ServiceNow builds their confidence (thus helping with change management) and encourages adoption.

ServiceNow has a Training and Certification department that can assist you with the creation of custom materials for your organization and its implemented processes. If you'd like further information, email or contact your account manager.

Download ServiceNow FTSlides Incident Management Jakarta Sample and the ServiceNow FTLab Incident Jakarta Sample


To comment on this document, request updates, or communicate directly with ServiceNow Champion Enablement, powered by Customer Success, please see the Training Examples & Samples conversation.


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