• Products
  • Use Cases
  • Industries
HR and IT
  • HR and IT better together
  • Boost productivity and attract quality talent with great employee experiences.
Healthcare Security
  • Healthcare security 101
  • Drive clinical excellence and improve care outcomes with a connected system.


Digital Workflows
  • The value of digital workflows
  • Get apps to market in half the time at a third of cost with higher satisfaction.


Success Navigator
  • Your prescription for success
  • Accelerate outcomes with a step-by-step action plan of proven best practices.


Value Calculator
  • Live up to your potential
  • Determine the untapped value across your entire business in just 60 seconds.

Training examples

Attached are examples of recommended fulfiller training to give you a sense of what an effective fulfiller training experience looks like. Remember that fulfiller training is not full‑process training—it focuses only on the steps completed as part of the process within the ServiceNow® platform. Training those who will need to complete their work in ServiceNow builds their confidence (thus helping with change management) and encourages adoption.

ServiceNow has a Training and Certification department that can assist you with the creation of custom materials for your organization and its implemented processes. If you'd like further information, email or contact your account manager.

Download ServiceNow FTSlides Incident Management Jakarta Sample and the ServiceNow FTLab Incident Jakarta Sample


To comment on this document, request updates, or communicate directly with ServiceNow Champion Enablement, powered by Customer Success, please see the Training Examples & Samples conversation.


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