This Success Playbook provides effective methods to effectively identify and engage with an executive sponsor, including how to:
The most important things to know
Engagement depends on preparation, so make sure your executive sponsor is clear on their role and responsibilities. Arm your executive sponsor with the right education, action plan, and supporting resources to be an effective advocate for your ServiceNow implementation.
The payoff of getting this right
Selecting the right executive sponsor helps you make sure the decisions you make regarding your ServiceNow implementation align with your business vision and support desired outcomes. In addition, you’ll accelerate implementation time since your executive sponsor can establish consensus faster and make quick decisions.
Step 1: Define the role and responsibilities of the executive
Step 2: Prepare the executive sponsor
Step 3: Create an action plan for your executive sponsor
Step 4: Use your executive sponsor to optimize and expand ServiceNow adoption
Our Success Navigator will assess where you are in your implementation and guide you, step by step, from vision to value.