Atos is a global leader in digital transformation with 111,000 employees and annual revenue over € 11 billion. Worldwide number one in cybersecurity, leader in Digital Workplace, cloud and high performance computing, the Group provides tailored end-to-end solutions for all industries in 69 countries. Eviden, the Atos business leading in digital, cloud, big data and security, has 57,000 employees addressing 53 countries. It advises, builds and implements processes and workflows on the ServiceNow digital platform in both IT and business environments, integrating existing processes and business applications. It is a recognized Managed Service Provider at high scale. An Elite Partner with over 15 years of experience, Engage ESM is the global ServiceNow practice within Eviden, providing design, implementation, and support services to clients worldwide, making Atos a recognized leader in the Enterprise Service Management sector.
Atos International Together with ServiceNow, Atos enables digital transformation, automation and improved visibility of workflow across the enterprise and its ecosystem Contact Partner Visit Website Customer satisfaction score 4.36 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store Offering(s) 2 See all applications and solutions Headquarters Bezons, Val-d'Oise, France
Atos International Contact Partner Partner Types Solutions and Offerings Product Line Achievements Product Certifications Expertise Classification Accreditations Awards Focus Industries Location Resources
About Atos International Atos is a global leader in digital transformation with 111,000 employees and annual revenue over € 11 billion. Worldwide number one in cybersecurity, leader in Digital Workplace, cloud and high performance computing, the Group provides tailored end-to-end solutions for all industries in 69 countries. Eviden, the Atos business leading in digital, cloud, big data and security, has 57,000 employees addressing 53 countries. It advises, builds and implements processes and workflows on the ServiceNow digital platform in both IT and business environments, integrating existing processes and business applications. It is a recognized Managed Service Provider at high scale. An Elite Partner with over 15 years of experience, Engage ESM is the global ServiceNow practice within Eviden, providing design, implementation, and support services to clients worldwide, making Atos a recognized leader in the Enterprise Service Management sector. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Premier The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Platform The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Solutions and offerings Built with ServiceNow Offering Partners with offerings built in conjunction with the Now platform.
 Offering(s) 2 Hyperautomation and Low Code ElevateNow for SAP Get Offering Employee Experience Engaged Employee Experience Get Offering View All
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 9 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 21 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 133 Customer Service Management (CSM) Suite Certification - CSM Professional 14 Enterprise Architecture Certified Implementation Specialist – Application Portfolio Management - Retiring Soon 12 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 9 Financial Services Operations - Banking Suite Certification - FSO Banking and Wealth Management Professional 2 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 15 Healthcare & Life Sciences Suite Certification - Healthcare and Life Sciences Management Professional 1 Human Resources (HR) Suite Certification - HR Professional 31 ITOM Health Certified Implementation Specialist – Event Management 27 ITOM Visibility Certified Implementation Specialist – Discovery 13 Certified Implementation Specialist – Service Mapping 13 ITSM Pro Micro-Certification - CMDB Health 9 Micro-Certification – DevOps Change Velocity 2 Suite Certification - ITSM Professional 2 ITSM Standard Certified Implementation Specialist – IT Service Management 7 Micro-Certification - Configure the CMDB 9 Micro-Certification - Service Portal 9 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 5 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for CSM Pro Plus - Retiring Soon 6 Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 2 Now Assist for HR Service Delivery (HRSD) Suite Certification - Now Assist for HR Service Delivery Pro Plus - Retiring Soon 11 Suite Certification - Now Assist for HR Service Delivery Pro Plus 7 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 17 Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon 22 Public Sector Digital Services Suite Certification - Public Sector Digital Services (PSDS) 1 Risk, Resilience, Sustainability Certified Implementation Specialist – Risk and Compliance 4 Certified Implementation Specialist – Third-party Risk Management (TPRM) 4 Security Incident Response Certified Implementation Specialist – Security Incident Response 15 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 28 Strategic Portfolio Management Pro Micro-Certification - Agile and Test Management Implementation 11 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 36 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 13 Workflow Data Fabric Suite Certification - Workflow Data Fabric 1
Expertise classification Embodies experience, knowledge, and education. Certified Master Architect (CMA) The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow. Skilled individual(s) 1 Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 5
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 62 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 250 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 282
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Focus industries Self-declared by partner. Education Energy and Utilities Financial Services Government Healthcare and Life Sciences Manufacturing Retail and Hospitality Service Provider TMT Telecom Media Technology Transportation and Logistics
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Brazil, Canada, Mexico, United States Sao Paulo, Brazil | Irving, Plano, Purchase, United States Asia Pacific & Japan Australia, Japan, Malaysia, Singapore Bayswater, Australia | Minatoku-ku, Japan | Cyberjaya, Malaysia | Singapore, Singapore Europe, Middle East & Africa Austria, Belgium, Bulgaria, Switzerland, Germany, Denmark, Spain, Finland, France, United Kingdom, Guernsey, Ireland, Luxembourg, The Netherlands, Norway, Poland, Portugal, Reunion, Romania, Serbia, Sweden, Slovakia Vienna, Austria | Ixelles, Belgium | Sofiya, Bulgaria | Zurich, Switzerland | Berlin, Muenchen, Munchen, Munich, Germany | Barcelona, Madrid, Spain | Espoo, Finland | Bezons, Bezons Cedex, les Clayes sous Bois, France | Crewe, London, St Helier Jersey, United Kingdom | Amstelveen, The Netherlands | Bydgoszcz, Warszawa, Poland | Bucuresti, Romania | Beograd, Serbia | Solna, Sweden | Bratislava, Slovakia Regional Coverage Country Coverage Partner Office Locations Americas Canada, Mexico, United States Irving, Plano, Purchase, United States Europe, Middle East & Africa Austria, Belgium, Switzerland, Germany, Spain, France, United Kingdom, Ireland, Luxembourg, Morocco, Mauritius, The Netherlands, Poland, Qatar, Romania, Serbia, Saudi Arabia Vienna, Austria | Ixelles, Belgium | Zurich, Switzerland | Berlin, Muenchen, Munchen, Munich, Germany | Barcelona, Madrid, Spain | Bezons, Bezons Cedex, les Clayes sous Bois, France | Crewe, London, St Helier Jersey, United Kingdom | Amstelveen, The Netherlands | Bydgoszcz, Warszawa, Poland | Bucuresti, Romania | Beograd, Serbia | Riyadh, Saudi Arabia Regional Coverage Country Coverage Partner Office Locations Americas Brazil, Canada, Mexico, United States Sao Paulo, Brazil | Irving, Plano, Purchase, United States Asia Pacific & Japan India, Singapore Navi Mumbai, India | Singapore, Singapore Europe, Middle East & Africa Austria, Belgium, Bulgaria, Switzerland, Germany, Spain, France, United Kingdom, Croatia, Luxembourg, The Netherlands, Poland, Romania, Serbia, Slovakia Vienna, Austria | Ixelles, Belgium | Sofiya, Bulgaria | Zurich, Switzerland | Berlin, Muenchen, Munchen, Munich, Germany | Barcelona, Madrid, Spain | Bezons, Bezons Cedex, les Clayes sous Bois, France | Crewe, London, St Helier Jersey, United Kingdom | Zagreb, Croatia | Amstelveen, The Netherlands | Bydgoszcz, Warszawa, Poland | Bucuresti, Romania | Beograd, Serbia | Bratislava, Slovakia
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