Birlasoft combines the power of domain, enterprise and digital technologies to reimagine business processes for customers and their ecosystem. Its consultative and design-thinking approach makes societies more productive by helping customers run businesses. As part of the multibillion-dollar diversified CK Birla Group, Birlasoft with its 12,000 engineers, is committed to continuing our 158-year heritage of building sustainable communities. We strive to exceed the expectations of our customers by providing defect-free products and value-added service through innovative solutions. We accomplish this objective by leveraging practices of CMMI DEV, CMMI SVC, ISO 9001, Lean, Six Sigma and ITIL.
Birlasoft Birlasoft provides digital and information technology consulting, services, solutions and products for organizations across industries, worldwide. Contact Partner Visit Website Customer satisfaction score 5 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Pune, Maharashtra, India
Birlasoft Contact Partner Partner Types Product Line Achievements Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About Birlasoft Birlasoft combines the power of domain, enterprise and digital technologies to reimagine business processes for customers and their ecosystem. Its consultative and design-thinking approach makes societies more productive by helping customers run businesses. As part of the multibillion-dollar diversified CK Birla Group, Birlasoft with its 12,000 engineers, is committed to continuing our 158-year heritage of building sustainable communities. We strive to exceed the expectations of our customers by providing defect-free products and value-added service through innovative solutions. We accomplish this objective by leveraging practices of CMMI DEV, CMMI SVC, ISO 9001, Lean, Six Sigma and ITIL. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Premier The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Registered The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global App Engine Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 3 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 54 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 18 Customer Service Management (CSM) Suite Certification - CSM Professional 2 Human Resources (HR) Suite Certification - HR Professional 1 ITOM Health Certified Implementation Specialist – Event Management 2 ITOM Visibility Certified Implementation Specialist – Discovery 1 Certified Implementation Specialist – Service Mapping 1 ITSM Standard Certified Implementation Specialist – IT Service Management 2 Micro-Certification - CMDB Health 2 Micro-Certification - Configure the CMDB 2 Micro-Certification - Service Portal 2 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 1 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 2 Security Incident Response Certified Implementation Specialist – Security Incident Response 1 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 2
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 1
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 38 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 76 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 40
Focus industries Self-declared by partner. Education Financial Services Healthcare and Life Sciences Manufacturing Retail and Hospitality Service Provider Telecom Media Technology
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Edison, United States Asia Pacific & Japan India Pune, India Europe, Middle East & Africa United Kingdom Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Edison, United States Asia Pacific & Japan India, Japan, Singapore Pune, India Europe, Middle East & Africa United Arab Emirates, United Kingdom, Ireland, Poland, Qatar, Saudi Arabia Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Edison, United States Asia Pacific & Japan India, Singapore Pune, India Europe, Middle East & Africa United Kingdom
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes.
No content yet As soon as your partner uploads collateral, you’ll see it here.
Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program