BT Automation supports customers at all stages of their ServiceNow journey, providing comprehensive ICT services. BT Automation is committed to providing successful customer outcomes to Federal, State and Local government agencies, and to non-government clients. Among other successes, our employees worked on a program that won the 2018 ACT Chief Minister's Award for Innovation for design of their ServiceNow Service Portals.
BT Automation employs a broad range of ServiceNow consultants with years of experience in ServiceNow consulting and software development. Collectively, BT Automation's consultants are skilled across the ServiceNow platform and have successfully implemented ServiceNow at a number of government and non-government client sites since the company was founded in 2017.
At a minimum, BT Automation consultants are ServiceNow Certified System Administrators.
BT Automation Pty Ltd
BT Automation is a Premier ServiceNow partner specialising in solution implementation, custom application design and existing system enhancements.
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Customer satisfaction score4.33 out of 5The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.ServiceNow StoreSee all applications and solutionsHeadquarters
Deakin West, Australian Capital Territory, Australia
About BT Automation Pty Ltd
BT Automation supports customers at all stages of their ServiceNow journey, providing comprehensive ICT services. BT Automation is committed to providing successful customer outcomes to Federal, State and Local government agencies, and to non-government clients. Among other successes, our employees worked on a program that won the 2018 ACT Chief Minister's Award for Innovation for design of their ServiceNow Service Portals.
BT Automation employs a broad range of ServiceNow consultants with years of experience in ServiceNow consulting and software development. Collectively, BT Automation's consultants are skilled across the ServiceNow platform and have successfully implemented ServiceNow at a number of government and non-government client sites since the company was founded in 2017.
At a minimum, BT Automation consultants are ServiceNow Certified System Administrators.Load MoreLoad Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segmentSpecialistThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segmentPremierThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer14
Customer Service Management (CSM)
Suite Certification - CSM Professional2
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management2
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management3
Human Resources (HR)
Suite Certification - HR Professional2
ITOM Health
Certified Implementation Specialist – Event Management2
ITOM Visibility
Certified Implementation Specialist – Discovery2Certified Implementation Specialist – Service Mapping2
ITSM Standard
Certified Implementation Specialist – IT Service Management2Micro-Certification - CMDB Health2Micro-Certification - Configure the CMDB2Micro-Certification - Service Portal2
Security Incident Response
Certified Implementation Specialist – Security Incident Response6
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management1
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management1
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response1
Expertise classification
Embodies experience, knowledge, and education.
Certified Master Architect (CMA)
The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow.
Skilled individual(s)1
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)2
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)10
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)16
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)16
Focus industries
Self-declared by partner.
Education
Energy and Utilities
Government
Location and coverage
The partner’s coverage location, validated by ServiceNow.
ResellerConsulting & ImplementationRegional CoverageCountry CoveragePartner Office Locations
Asia Pacific & Japan
Australia, South KoreaDeakin West, AustraliaRegional CoverageCountry CoveragePartner Office Locations
Asia Pacific & Japan
Australia, SingaporeDeakin West, Australia | Singapore, Singapore
Partner resources and collateral
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Partner Team
Additional resources
ServiceNow Store
Learn more about Partner Programs
Topics
The ServiceNow Reseller Partner program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program