Clientfocus is an agile, functional and technologically competent consulting company for organizations that renew and develop their business and their business processes in the context of digitization.
Especially in times of rapid change, it is important to us to be a solid partner, on which customers, manufacturers and not least the involved people can rely. This is our attitude since the first hour Clientfocus was founded in 2001. In addition, we consistently and holistically address our customers' challenges. With dedication, extensive technical and technological knowledge and smart methods, our team has performed excellently over a period of almost 20 years. Our customers appreciate that we always keep promises and always go the extra mile that their projects need to succeed.
Clientfocus GmbH
Excellence in Service Management.
Delivering results. Since 2001.
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Customer satisfaction score4.67 out of 5The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.ServiceNow StoreSee all applications and solutionsHeadquarters
Frankfurt Am Main, Hessen, Germany
About Clientfocus GmbH
Clientfocus is an agile, functional and technologically competent consulting company for organizations that renew and develop their business and their business processes in the context of digitization.
Especially in times of rapid change, it is important to us to be a solid partner, on which customers, manufacturers and not least the involved people can rely. This is our attitude since the first hour Clientfocus was founded in 2001. In addition, we consistently and holistically address our customers' challenges. With dedication, extensive technical and technological knowledge and smart methods, our team has performed excellently over a period of almost 20 years. Our customers appreciate that we always keep promises and always go the extra mile that their projects need to succeed.Load MoreLoad Less
Partner Types
Operates in the following capacities.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segmentSpecialistThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer8
Enterprise Architecture
Certified Implementation Specialist – Application Portfolio Management - Retiring Soon1
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management1
Human Resources (HR)
Suite Certification - HR Professional1
ITOM Visibility
Certified Implementation Specialist – Discovery1Certified Implementation Specialist – Service Mapping1
ITSM Standard
Certified Implementation Specialist – IT Service Management1Micro-Certification - CMDB Health1Micro-Certification - Configure the CMDB1Micro-Certification - Service Portal1
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon1
Security Incident Response
Certified Implementation Specialist – Security Incident Response2
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management1
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management1
Workflow Data Fabric
Suite Certification - Workflow Data Fabric1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)6
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)16
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)19
Focus industries
Self-declared by partner.
Financial Services
Government
Healthcare and Life Sciences
Manufacturing
Telecom Media Technology
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Consulting & ImplementationRegional CoverageCountry CoveragePartner Office Locations
Europe, Middle East & Africa
GermanyFrankfurt Am Main, Germany
Partner resources and collateral
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Topics
The ServiceNow Reseller Partner program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
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