ECS, a segment of ASGN (NYSE: ASGN), delivers advanced solutions and services in cloud, cybersecurity, artificial intelligence (AI), machine learning (ML), application and IT modernization, and science and engineering. The company solves critical, complex challenges for customers across the U.S. public sector, defense, intelligence and commercial industries.
The ECS Integrated Solutions Division (previously Integrated Solutions Management, Inc.) is one of a small number of Elite ServiceNow partners with a strong presence in both the government and commercial spaces. ECS had launched many of the most noteworthy ServiceNow deployments across public and private entities. ECS supports all ServiceNow product lines.
ECS
Powerful Solutions for a Complex World
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Customer satisfaction score4.17 out of 5The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.ServiceNow StoreSee all applications and solutionsHeadquarters
Fairfax, Virginia, United States
ECS
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Partner Types
Product Line Achievements
Product Certifications
Expertise Classification
Accreditations
Public Sector Designations
Focus Industries
Location
Resources
About ECS
ECS, a segment of ASGN (NYSE: ASGN), delivers advanced solutions and services in cloud, cybersecurity, artificial intelligence (AI), machine learning (ML), application and IT modernization, and science and engineering. The company solves critical, complex challenges for customers across the U.S. public sector, defense, intelligence and commercial industries.
The ECS Integrated Solutions Division (previously Integrated Solutions Management, Inc.) is one of a small number of Elite ServiceNow partners with a strong presence in both the government and commercial spaces. ECS had launched many of the most noteworthy ServiceNow deployments across public and private entities. ECS supports all ServiceNow product lines.Load MoreLoad Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segmentRegisteredThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segmentRegisteredThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segmentEliteThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned Product Line Achievement earned in GeoValidated Practice in GeoProduct LineAMSAmericasEMEAEurope, Middle East, AfricaAPJAsia Pacific, JapanGlobal Human Resources (HR)DeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.4Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.4.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.27Show All
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer24
Customer Service Management (CSM)
Suite Certification - CSM Professional7
Enterprise Architecture
Certified Implementation Specialist – Application Portfolio Management - Retiring Soon2
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management7
Financial Services Operations - Banking
Suite Certification - FSO Banking and Wealth Management Professional1
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management8
Human Resources (HR)
Suite Certification - HR Professional9
ITOM Health
Certified Implementation Specialist – Event Management3
ITOM Visibility
Certified Implementation Specialist – Discovery1Certified Implementation Specialist – Service Mapping1
ITSM Pro
Micro-Certification - CMDB Health7Micro-Certification - Configure the CMDB7Micro-Certification – DevOps Change Velocity2Suite Certification - ITSM Professional2
ITSM Standard
Certified Implementation Specialist – IT Service Management5Micro-Certification - Service Portal7
Now Assist for Creator
Now Assist for Creator Implementation Delivery Accreditation1
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for CSM Pro Plus - Retiring Soon1Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite2
Now Assist for HR Service Delivery (HRSD)
Suite Certification - Now Assist for HR Service Delivery Pro Plus - Retiring Soon1Suite Certification - Now Assist for HR Service Delivery Pro Plus1
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite4Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon2
Risk, Resilience, Sustainability
Certified Implementation Specialist – Risk and Compliance1Certified Implementation Specialist – Third-party Risk Management (TPRM)1
Security Incident Response
Certified Implementation Specialist – Security Incident Response3
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management6
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management3
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response5
Workflow Data Fabric
Suite Certification - Workflow Data Fabric1
Expertise classification
Embodies experience, knowledge, and education.
Certified Master Architect (CMA)
The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow.
Skilled individual(s)1
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)2
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)22
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)51
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)41
Public sector designations
Self-declared by partner.
US Contract Procurement vehicles
General Services Administration Schedule 70 (GSA), NASA Solutions for Enterprise-Wide Procurement (SEWP)
Focus industries
Self-declared by partner.
Education
Financial Services
Government
Healthcare and Life Sciences
Telecom Media Technology
Location and coverage
The partner’s coverage location, validated by ServiceNow.
ResellerService ProviderConsulting & ImplementationRegional CoverageCountry CoveragePartner Office Locations
Americas
United StatesFairfax, United StatesRegional CoverageCountry CoveragePartner Office Locations
Americas
United StatesFairfax, United StatesRegional CoverageCountry CoveragePartner Office Locations
Americas
United StatesFairfax, United States
Partner resources and collateral
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Topics
The ServiceNow Reseller Partner program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program