Engineering is the Digital Transformation Company, leader in Italy and expanding its global footprint, with around 14,000 associates, with over 80 offices spread across Europe, the United States, and South America and global delivery. We drive innovation by streamlining and digitalizing business processes, enabling real-time performance tracking and predictive analytics. Through workflow automation and enhanced collaboration, we help organizations achieve exceptional operational efficiency. Our expertise spans a wide range of ServiceNow products, including Customer Service Management, IT Service Management, Operational Technology Management, IT Operations Management, Strategic Portfolio Management, Integrated Risk Management, and HR Service Delivery, Security Operations delivering customized solutions that generate measurable results. Our core strengths include cross-industry expertise, demonstrated by proven success in addressing diverse challenges across multiple sectors.
Engineering Group Engineering and ServiceNow together help companies managing digital workflows to improve productivity and automation. Contact Partner Visit Website Customer satisfaction score 4.8 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Rome, Rome, Italy
Engineering Group Contact Partner Partner Types Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About Engineering Group Engineering is the Digital Transformation Company, leader in Italy and expanding its global footprint, with around 14,000 associates, with over 80 offices spread across Europe, the United States, and South America and global delivery. We drive innovation by streamlining and digitalizing business processes, enabling real-time performance tracking and predictive analytics. Through workflow automation and enhanced collaboration, we help organizations achieve exceptional operational efficiency. Our expertise spans a wide range of ServiceNow products, including Customer Service Management, IT Service Management, Operational Technology Management, IT Operations Management, Strategic Portfolio Management, Integrated Risk Management, and HR Service Delivery, Security Operations delivering customized solutions that generate measurable results. Our core strengths include cross-industry expertise, demonstrated by proven success in addressing diverse challenges across multiple sectors. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Premier The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 10 Customer Service Management (CSM) Suite Certification - CSM Professional 2 Financial Services Operations - Banking Suite Certification - FSO Banking and Wealth Management Professional 1 Human Resources (HR) Suite Certification - HR Professional 4 ITSM Standard Certified Implementation Specialist – IT Service Management 1 Micro-Certification - CMDB Health 1 Micro-Certification - Configure the CMDB 1 Micro-Certification - Service Portal 1 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 1 Now Assist for HR Service Delivery (HRSD) Suite Certification - Now Assist for HR Service Delivery Pro Plus - Retiring Soon 2 Suite Certification - Now Assist for HR Service Delivery Pro Plus 2 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 2 Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon 2 Security Incident Response Certified Implementation Specialist – Security Incident Response 3 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 1 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 1
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 1
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 3 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 17 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 12
Focus industries Self-declared by partner. Energy and Utilities Financial Services Government Healthcare and Life Sciences Manufacturing Retail and Hospitality Service Provider Telecom Media Technology Transportation and Logistics
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Italy Rome, Italy Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Italy Rome, Italy Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Italy Rome, Italy
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Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program