Desde 2014 apoiamos organizações de diversas indústrias a consolidarem suas estratégias de negócio com soluções que proporcionam experiências conectadas, workflows digitais e hiperautomação. Com mais de 150 profissionais, o time EDX é formado por apaixonados pela jornada do cliente, pela experiência do usuário e por resultados concretos. Atua de forma consultiva com visão holística de toda a operação de seus parceiros de negócios. Líder em todos os quadrantes do estudo ISG Provider Lens, com diversos projetos implementados ao longo dos anos, a EDX reune expertise e excelência tecnológica para entregar projetos transformadores. A EDX é parte do Extreme Group!
EDX - Extreme Digital Experience Ajudamos empresas e organizações a transformarem a experiência de seus clientes, colaboradores e parceiros com inovação. Contact Partner Visit Website Customer satisfaction score 4.75 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Recife, PE-Pernambuco, Brazil
EDX - Extreme Digital Experience Contact Partner Partner Types Product Line Achievements Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About EDX - Extreme Digital Experience Desde 2014 apoiamos organizações de diversas indústrias a consolidarem suas estratégias de negócio com soluções que proporcionam experiências conectadas, workflows digitais e hiperautomação. Com mais de 150 profissionais, o time EDX é formado por apaixonados pela jornada do cliente, pela experiência do usuário e por resultados concretos. Atua de forma consultiva com visão holística de toda a operação de seus parceiros de negócios. Líder em todos os quadrantes do estudo ISG Provider Lens, com diversos projetos implementados ao longo dos anos, a EDX reune expertise e excelência tecnológica para entregar projetos transformadores. A EDX é parte do Extreme Group! Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Premier The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Registered The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global App Engine Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 3 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.67 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 99 Customer Service Management (CSM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 18 ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 1 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 18 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 33 Customer Service Management (CSM) Suite Certification - CSM Professional 6 Enterprise Architecture Enterprise Architecture Implementation Delivery Accreditation 1 Financial Services Operations - Banking Suite Certification - FSO Banking and Wealth Management Professional 3 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 2 Healthcare & Life Sciences Suite Certification - Healthcare and Life Sciences Management Professional 2 ITOM Health Certified Implementation Specialist – Event Management 2 ITOM Visibility Certified Implementation Specialist – Discovery 1 Certified Implementation Specialist – Service Mapping 1 ITSM Pro Micro-Certification - CMDB Health 12 Micro-Certification – DevOps Change Velocity 6 Suite Certification - ITSM Professional 6 ITSM Standard Certified Implementation Specialist – IT Service Management 6 Micro-Certification - Configure the CMDB 12 Micro-Certification - Service Portal 12 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 5 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 4 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 3 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 2 Strategic Portfolio Management Pro Micro-Certification - Agile and Test Management Implementation 2 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 7 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 1 Workflow Data Fabric Suite Certification - Workflow Data Fabric 4
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 1
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 187 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 234 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 44
Focus industries Self-declared by partner. Financial Services Government Healthcare and Life Sciences Retail and Hospitality Telecom Media Technology Transportation and Logistics
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Brazil Recife, Brazil Regional Coverage Country Coverage Partner Office Locations Americas Brazil Recife, Brazil Regional Coverage Country Coverage Partner Office Locations Americas Brazil Recife, Brazil
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes.
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Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program