Desde 2014 apoiamos organizações de diversas indústrias a consolidarem suas estratégias de negócio com soluções que proporcionam experiências conectadas, workflows digitais e hiperautomação.
Com mais de 150 profissionais, o time EDX é formado por apaixonados pela jornada do cliente, pela experiência do usuário e por resultados concretos. Atua de forma consultiva com visão holística de toda a operação de seus parceiros de negócios.
Líder em todos os quadrantes do estudo ISG Provider Lens, com diversos projetos implementados ao longo dos anos, a EDX reune expertise e excelência tecnológica para entregar projetos transformadores.
A EDX é parte do Extreme Group!
EDX - Extreme Digital Experience
Ajudamos empresas e organizações a transformarem a experiência de seus clientes, colaboradores e parceiros com inovação.
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Customer satisfaction score4.75 out of 5The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.ServiceNow StoreSee all applications and solutionsHeadquarters
Recife, PE-Pernambuco, Brazil
About EDX - Extreme Digital Experience
Desde 2014 apoiamos organizações de diversas indústrias a consolidarem suas estratégias de negócio com soluções que proporcionam experiências conectadas, workflows digitais e hiperautomação.
Com mais de 150 profissionais, o time EDX é formado por apaixonados pela jornada do cliente, pela experiência do usuário e por resultados concretos. Atua de forma consultiva com visão holística de toda a operação de seus parceiros de negócios.
Líder em todos os quadrantes do estudo ISG Provider Lens, com diversos projetos implementados ao longo dos anos, a EDX reune expertise e excelência tecnológica para entregar projetos transformadores.
A EDX é parte do Extreme Group!Load MoreLoad Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segmentPremierThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segmentRegisteredThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segmentEliteThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segmentRegisteredThe segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned Product Line Achievement earned in GeoValidated Practice in GeoProduct LineAMSAmericasEMEAEurope, Middle East, AfricaAPJAsia Pacific, JapanGlobal App EngineDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.3Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.4.67Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.93 Customer Service Management (CSM)DeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.2Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.4.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.18 ITSM StandardDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.1Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.15Show All
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer31
Customer Service Management (CSM)
Suite Certification - CSM Professional6
Enterprise Architecture
Enterprise Architecture Implementation Delivery Accreditation1
Financial Services Operations - Banking
Suite Certification - FSO Banking and Wealth Management Professional3
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management3
Healthcare & Life Sciences
Suite Certification - Healthcare and Life Sciences Management Professional2
ITOM Health
Certified Implementation Specialist – Event Management3
ITOM Visibility
Certified Implementation Specialist – Discovery2Certified Implementation Specialist – Service Mapping2
ITSM Pro
Micro-Certification - CMDB Health10Micro-Certification - Configure the CMDB10Micro-Certification - Service Portal10Micro-Certification – DevOps Change Velocity5Suite Certification - ITSM Professional5
ITSM Standard
Certified Implementation Specialist – IT Service Management5
Now Assist for Creator
Now Assist for Creator Implementation Delivery Accreditation5
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for CSM Pro Plus - Retiring Soon5Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite4
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite3Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon4
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management3
Strategic Portfolio Management Pro
Micro-Certification - Agile and Test Management Implementation2
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management5
Workflow Data Fabric
Suite Certification - Workflow Data Fabric3
Expertise classification
Embodies experience, knowledge, and education.
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)180
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)224
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)40
Focus industries
Self-declared by partner.
Financial Services
Government
Healthcare and Life Sciences
Retail and Hospitality
Telecom Media Technology
Transportation and Logistics
Location and coverage
The partner’s coverage location, validated by ServiceNow.
ResellerService ProviderConsulting & ImplementationRegional CoverageCountry CoveragePartner Office Locations
Americas
BrazilRecife, BrazilRegional CoverageCountry CoveragePartner Office Locations
Americas
BrazilRecife, BrazilRegional CoverageCountry CoveragePartner Office Locations
Americas
BrazilRecife, Brazil
Partner resources and collateral
Partners are encouraged to use the Partner Portal for uploading purposes.
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Discover more ways the Partner Finder helps maximize your ServiceNow investment.
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Additional resources
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Learn more about Partner Programs
Topics
The ServiceNow Reseller Partner program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program