We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. Bringing the expertise needed to understand and advance critical missions. We provide advanced cloud-based managed services for every aspect of enterprise. A proud "Elite" Partner, we help our clients define, structure, and automate their workflows: from IT, application development, HR, and contact centers. We're able to provide ServiceNow as an on-premise, managed, or SaaS service to meet our clients' diverse security and mission requirements. GDIT has more than 145+ certified ServiceNow resources focused on the Federal marketplace for implementations across different modules namely ITSM, Platform, Service Portal, Performance Analytics, Customer Service Management, Asset Management. GDIT is also a resale partner of ServiceNow delivering across all over US.
For more information, contact GDIT's ServiceNow Alliance Manager at twinkle.malhotra@gdit.com
General Dynamics Information Technology, Inc.
GDIT is the leader in ITSM implementations, and together with ServiceNow, we're modernizing how agencies operate.
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Customer satisfaction score4.92 out of 5The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.ServiceNow StoreSee all applications and solutionsHeadquarters
Fairfax, Virginia, United States
General Dynamics Information Technology, Inc.
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Partner Types
Product Certifications
Expertise Classification
Accreditations
Public Sector Designations
Focus Industries
Location
Resources
About General Dynamics Information Technology, Inc.
We are GDIT. The people supporting some of the most complex government, defense, and intelligence projects across the country. Bringing the expertise needed to understand and advance critical missions. We provide advanced cloud-based managed services for every aspect of enterprise. A proud "Elite" Partner, we help our clients define, structure, and automate their workflows: from IT, application development, HR, and contact centers. We're able to provide ServiceNow as an on-premise, managed, or SaaS service to meet our clients' diverse security and mission requirements. GDIT has more than 145+ certified ServiceNow resources focused on the Federal marketplace for implementations across different modules namely ITSM, Platform, Service Portal, Performance Analytics, Customer Service Management, Asset Management. GDIT is also a resale partner of ServiceNow delivering across all over US.
For more information, contact GDIT's ServiceNow Alliance Manager at twinkle.malhotra@gdit.comLoad MoreLoad Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segmentRegisteredThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segmentSpecialistThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segmentEliteThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer33
Customer Service Management (CSM)
Suite Certification - CSM Professional4
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management7
Human Resources (HR)
Suite Certification - HR Professional7
ITOM Health
Certified Implementation Specialist – Event Management5
ITOM Visibility
Certified Implementation Specialist – Discovery4Certified Implementation Specialist – Service Mapping4
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for CSM Pro Plus - Retiring Soon1Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite1
Now Assist for HR Service Delivery (HRSD)
Suite Certification - Now Assist for HR Service Delivery Pro Plus4
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite15
Security Incident Response
Certified Implementation Specialist – Security Incident Response1
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management5
Strategic Portfolio Management Pro
Micro-Certification - Agile and Test Management Implementation1
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management4
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response3
Workflow Data Fabric
Suite Certification - Workflow Data Fabric1
Expertise classification
Embodies experience, knowledge, and education.
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)7
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)17
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)61
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)70
Public sector designations
Self-declared by partner.
US Contract Procurement vehicles
General Services Administration Schedule 70 (GSA), NASA Solutions for Enterprise-Wide Procurement (SEWP)
Focus industries
Self-declared by partner.
Government
Location and coverage
The partner’s coverage location, validated by ServiceNow.
ResellerService ProviderConsulting & ImplementationRegional CoverageCountry CoveragePartner Office Locations
Americas
United StatesFairfax, United StatesRegional CoverageCountry CoveragePartner Office Locations
Americas
United StatesFairfax, United StatesRegional CoverageCountry CoveragePartner Office Locations
Americas
United StatesFairfax, United States
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Topics
The ServiceNow Reseller Partner program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
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