日立ソリューションズは2013年1月に日本初のServiceNowパートナーとなりました。 ServiceNowを最適な形で活用頂けるよう、お客様への価値を共有し、長年培ってきたノウハウを元にライセンスコーディネート、コンサルティング、導入支援、導入後サポートまで一貫して提供いたします。 また、日立にて取り扱うサードパーティー製品とのインテグレーションや、ServiceNow利用企業としての観点で、お客様でのServiceNowライフを安定的な拡充へ導きます。 詳しくは、日立ソリューションズのホームページをご覧ください。
Hitachi Solutions, Ltd. 日本で最長のServiceNowビジネス経験と豊富なスキルで、お客様のServiceNowライフを支援致します。 Contact Partner Visit Website Customer satisfaction score 4.8 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Shinagawa-Ku, Tokyo, Japan
Hitachi Solutions, Ltd. Contact Partner Partner Types Product Line Achievements Product Certifications Accreditations Public Sector Designations Focus Industries Location Resources
About Hitachi Solutions, Ltd. 日立ソリューションズは2013年1月に日本初のServiceNowパートナーとなりました。 ServiceNowを最適な形で活用頂けるよう、お客様への価値を共有し、長年培ってきたノウハウを元にライセンスコーディネート、コンサルティング、導入支援、導入後サポートまで一貫して提供いたします。 また、日立にて取り扱うサードパーティー製品とのインテグレーションや、ServiceNow利用企業としての観点で、お客様でのServiceNowライフを安定的な拡充へ導きます。 詳しくは、日立ソリューションズのホームページをご覧ください。 Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global Customer Service Management (CSM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 3 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 42 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 29 Customer Service Management (CSM) Suite Certification - CSM Professional 14 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 6 Human Resources (HR) Suite Certification - HR Professional 19 ITOM Health Certified Implementation Specialist – Event Management 12 ITOM Visibility Certified Implementation Specialist – Discovery 1 Certified Implementation Specialist – Service Mapping 1 ITSM Standard Certified Implementation Specialist – IT Service Management 2 Micro-Certification - CMDB Health 2 Micro-Certification - Configure the CMDB 2 Micro-Certification - Service Portal 2 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 1 Security Incident Response Certified Implementation Specialist – Security Incident Response 3 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 7 Strategic Portfolio Management Pro Micro-Certification - Agile and Test Management Implementation 1 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 16 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 8
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 54 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 79 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 91
Public sector designations Self-declared by partner. US Contract Procurement vehicles General Services Administration Schedule 70 (GSA)
Focus industries Self-declared by partner. Education Financial Services Government Healthcare and Life Sciences Manufacturing Service Provider Telecom Media Technology
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Brazil, Canada, Puerto Rico, United States Santa Clara, United States Asia Pacific & Japan Japan Minato-ku, Shinagawa-Ku, Yokohama, Japan Europe, Middle East & Africa United Kingdom, Ireland Regional Coverage Country Coverage Partner Office Locations Americas United States Santa Clara, United States Asia Pacific & Japan Japan Minato-ku, Shinagawa-Ku, Yokohama, Japan Regional Coverage Country Coverage Partner Office Locations Americas United States Santa Clara, United States Asia Pacific & Japan Japan Minato-ku, Shinagawa-Ku, Yokohama, Japan
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes.
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Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program