Ignyte Group (Ignyte) is a leading Washington, DC based digital transformation consultancy and ServiceNow partner. Ignyte helps our clients modernize their business using the ServiceNow platform and is is recognized as a go-to partner for complex challenges, unique requirements, and when the user experience must be on point. We succeed when you succeed, that's why we always identify and tailor-fit the best solution to meet your needs. Whether you're looking to automate, innovate, design, or strategize, Ignyte has you covered.
Ignyte Group INC Ignyte Group Contact Partner Visit Website Customer satisfaction score 4.72 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Washington, District Of Columbia, United States
Ignyte Group INC Contact Partner Partner Types Product Line Achievements Product Certifications Expertise Classification Accreditations Awards Public Sector Designations Focus Industries Location Resources
About Ignyte Group INC Ignyte Group (Ignyte) is a leading Washington, DC based digital transformation consultancy and ServiceNow partner. Ignyte helps our clients modernize their business using the ServiceNow platform and is is recognized as a go-to partner for complex challenges, unique requirements, and when the user experience must be on point. We succeed when you succeed, that's why we always identify and tailor-fit the best solution to meet your needs. Whether you're looking to automate, innovate, design, or strategize, Ignyte has you covered. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Registered The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global Customer Service Management (CSM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 3 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.06 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 90 Now Assist for Customer Service Management (CSM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 2 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.25 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 84 Public Sector Digital Services Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 5 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.7 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 90 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 21 Customer Service Management (CSM) Suite Certification - CSM Professional 30 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 5 Financial Services Operations - Banking Suite Certification - FSO Banking and Wealth Management Professional 3 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 1 Healthcare & Life Sciences Suite Certification - Healthcare and Life Sciences Management Professional 2 ITSM Standard Certified Implementation Specialist – IT Service Management 1 Micro-Certification - CMDB Health 1 Micro-Certification - Configure the CMDB 1 Micro-Certification - Service Portal 1 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 7 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 28 Public Sector Digital Services Suite Certification - Public Sector Digital Services (PSDS) 30 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 1 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 3
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 1
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 12 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 32 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 46
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Public sector designations Self-declared by partner. US Federal Social-Economic Status Small Disadvantaged Business (SDB) US Contract Procurement vehicles General Services Administration Schedule 70 (GSA)
Focus industries Self-declared by partner. Education Government Healthcare and Life Sciences
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas United States Washington, United States Regional Coverage Country Coverage Partner Office Locations Americas United States Washington, United States Regional Coverage Country Coverage Partner Office Locations Americas United States Washington, United States
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes.
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Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program