We build, implement and support next generation process automation to enable digital transformation. We develop applications that fully leverage the ServiceNow platform to provide powerful solutions to automate manual tasks. We help you implement a comprehensive IT Service Management, IT Operations Management and IT Business Management solutions by providing in depth expertise through our certified developers and implementers.
LEIDIT LLC
LEIDIT is an 8(a)-certified IT consulting firm that drives operational excellence by understanding your business and helping you realize the benefits.
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Customer satisfaction score5 out of 5The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.ServiceNow StoreSee all applications and solutionsHeadquarters
Tysons, Virginia, United States
About LEIDIT LLC
We build, implement and support next generation process automation to enable digital transformation. We develop applications that fully leverage the ServiceNow platform to provide powerful solutions to automate manual tasks. We help you implement a comprehensive IT Service Management, IT Operations Management and IT Business Management solutions by providing in depth expertise through our certified developers and implementers.Load MoreLoad Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segmentRegisteredThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segmentRegisteredThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segmentEliteThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segmentPlatformThe segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned Product Line Achievement earned in GeoValidated Practice in GeoProduct LineAMSAmericasEMEAEurope, Middle East, AfricaAPJAsia Pacific, JapanGlobal App EngineDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.5Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.45 Hardware Asset Management (HAM)DeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.7Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.21 ITSM ProDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.4Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.21 ITSM StandardDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.5Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.21 Software Asset Management (SAM)DeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.2Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.24 Strategic Portfolio Management StandardDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.3Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.21Show All
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer15
Customer Service Management (CSM)
Suite Certification - CSM Professional2
Enterprise Architecture
Certified Implementation Specialist – Application Portfolio Management - Retiring Soon3
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management2
Financial Services Operations - Banking
Suite Certification - FSO Banking and Wealth Management Professional2
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management7
Healthcare & Life Sciences
Suite Certification - Healthcare and Life Sciences Management Professional2
Human Resources (HR)
Suite Certification - HR Professional2
ITOM Health
Certified Implementation Specialist – Event Management2
ITOM Visibility
Certified Implementation Specialist – Discovery2Certified Implementation Specialist – Service Mapping2
ITSM Pro
Micro-Certification - CMDB Health14Micro-Certification - Service Portal14Micro-Certification – DevOps Change Velocity7Suite Certification - ITSM Professional7
ITSM Standard
Certified Implementation Specialist – IT Service Management7Micro-Certification - Configure the CMDB14
Now Assist for Creator
Now Assist for Creator Implementation Delivery Accreditation1
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite1
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite2Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon6
Security Incident Response
Certified Implementation Specialist – Security Incident Response6
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management8
Strategic Portfolio Management Pro
Micro-Certification - Agile and Test Management Implementation6
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management13
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response3
Expertise classification
Embodies experience, knowledge, and education.
Certified Master Architect (CMA)
The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow.
Skilled individual(s)1
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)3
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)12
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)18
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)16
Public sector designations
Self-declared by partner.
US Federal Social-Economic Status
Small Disadvantaged Business 8(a) Certified
US Contract Procurement vehicles
General Services Administration Schedule 70 (GSA)
Focus industries
Self-declared by partner.
Government
Location and coverage
The partner’s coverage location, validated by ServiceNow.
ResellerService ProviderConsulting & ImplementationRegional CoverageCountry CoveragePartner Office Locations
Americas
United StatesTysons, United StatesRegional CoverageCountry CoveragePartner Office Locations
Americas
United StatesTysons, United StatesRegional CoverageCountry CoveragePartner Office Locations
Americas
United StatesTysons, United States
Partner resources and collateral
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Additional resources
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Topics
The ServiceNow Reseller Partner program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program