Nexon Asia Pacific (Nexon) is a distinguished digital consulting and managed services provider for mid-market, enterprise, and government organisations across Australia. Offering a comprehensive suite of solutions, Nexon specialises in security, cloud, and digital services to deliver end-to-end capabilities.
Our approach addresses client challenges, promotes growth, and adheres to high standards of responsiveness, competency, and transparency. With over 500 experienced staff, Nexon prioritises client care, leveraging continuous feedback to drive improvements. Certified by local and state governments, CREST, and ISO, we partner with world-class technology vendors to provide innovative solutions and service excellence.
We transform client experiences from overwhelming to empowered, fostering a more agile, digital future.
Visit us at nexon.com.au.
Nexon
Nexon Asia Pacific (Nexon) is a distinguished digital consulting and managed services provider for organisations across Australia.
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Customer satisfaction score4.69 out of 5The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.ServiceNow StoreSee all applications and solutionsHeadquarters
Sydney, New South Wales, Australia
About Nexon
Nexon Asia Pacific (Nexon) is a distinguished digital consulting and managed services provider for mid-market, enterprise, and government organisations across Australia. Offering a comprehensive suite of solutions, Nexon specialises in security, cloud, and digital services to deliver end-to-end capabilities.
Our approach addresses client challenges, promotes growth, and adheres to high standards of responsiveness, competency, and transparency. With over 500 experienced staff, Nexon prioritises client care, leveraging continuous feedback to drive improvements. Certified by local and state governments, CREST, and ISO, we partner with world-class technology vendors to provide innovative solutions and service excellence.
We transform client experiences from overwhelming to empowered, fostering a more agile, digital future.
Visit us at nexon.com.au.Load MoreLoad Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segmentRegisteredThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segmentRegisteredThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segmentPremierThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned Product Line Achievement earned in GeoValidated Practice in GeoProduct LineAMSAmericasEMEAEurope, Middle East, AfricaAPJAsia Pacific, JapanGlobal Customer Service Management (CSM)DeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.0Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.0Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.27Show All
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer12
Customer Service Management (CSM)
Suite Certification - CSM Professional9
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management1
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management2
Human Resources (HR)
Suite Certification - HR Professional8
ITOM Health
Certified Implementation Specialist – Event Management1
ITOM Visibility
Certified Implementation Specialist – Discovery1Certified Implementation Specialist – Service Mapping1
ITSM Standard
Certified Implementation Specialist – IT Service Management2Micro-Certification - CMDB Health2Micro-Certification - Configure the CMDB2Micro-Certification - Service Portal2
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite2
Now Assist for HR Service Delivery (HRSD)
Suite Certification - Now Assist for HR Service Delivery Pro Plus2
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite1Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon1
Security Incident Response
Certified Implementation Specialist – Security Incident Response1
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management2
Strategic Portfolio Management Pro
Certified Implementation Specialist – Strategic Portfolio Management6Micro-Certification - Agile and Test Management Implementation3
Expertise classification
Embodies experience, knowledge, and education.
Certified Master Architect (CMA)
The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow.
Skilled individual(s)1
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)2
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)14
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)22
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)23
Awards
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Public sector designations
Self-declared by partner.
US Federal Social-Economic Status
Certified Small Business
Focus industries
Self-declared by partner.
Education
Energy and Utilities
Financial Services
Government
Healthcare and Life Sciences
Manufacturing
Retail and Hospitality
Telecom Media Technology
Transportation and Logistics
Location and coverage
The partner’s coverage location, validated by ServiceNow.
ResellerService ProviderConsulting & ImplementationRegional CoverageCountry CoveragePartner Office Locations
Asia Pacific & Japan
AustraliaSydney, AustraliaRegional CoverageCountry CoveragePartner Office Locations
Asia Pacific & Japan
AustraliaSydney, AustraliaRegional CoverageCountry CoveragePartner Office Locations
Asia Pacific & Japan
AustraliaSydney, Australia
Partner resources and collateral
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Additional resources
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Topics
The ServiceNow Reseller Partner program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program