Performance Technologies S.A. is a trusted partner for organizations that seek to redefine and reinvent themselves through digital, and the leading Enterprise Service Management & IT Operations Management solutions provider in the region. We provide products, services and end-to-end solutions that transform traditional businesses into digital leaders. Since 1997, Performance Technologies has helped clients of all sizes, across an array of industries, understand and implement technology solutions that improve their processes and help their business grow. Our high-caliber team has the technical and business expertise to help you realize the maximum value from your IT investments. Our focus areas are: Cloud, Analytics, Workflow and Cybersecurity.
Performance Technologies S.A.
Our expertise in ITSM and ESM across industries combined with ServiceNow leading workflow platform, can help you transform to a digital leader faster.
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Customer satisfaction score4.92 out of 5The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.ServiceNow StoreSee all applications and solutionsHeadquarters
Athens, Attiki, Greece
About Performance Technologies S.A.
Performance Technologies S.A. is a trusted partner for organizations that seek to redefine and reinvent themselves through digital, and the leading Enterprise Service Management & IT Operations Management solutions provider in the region. We provide products, services and end-to-end solutions that transform traditional businesses into digital leaders. Since 1997, Performance Technologies has helped clients of all sizes, across an array of industries, understand and implement technology solutions that improve their processes and help their business grow. Our high-caliber team has the technical and business expertise to help you realize the maximum value from your IT investments. Our focus areas are: Cloud, Analytics, Workflow and Cybersecurity.Load MoreLoad Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segmentEliteThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segmentRegisteredThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segmentEliteThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segmentRegisteredThe segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned Product Line Achievement earned in GeoValidated Practice in GeoProduct LineAMSAmericasEMEAEurope, Middle East, AfricaAPJAsia Pacific, JapanGlobal ITSM StandardDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.5Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.4.9Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.15Show All
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer4
Customer Service Management (CSM)
Suite Certification - CSM Professional2
Financial Services Operations - Banking
Suite Certification - FSO Banking and Wealth Management Professional1
Human Resources (HR)
Suite Certification - HR Professional1
ITSM Pro
Micro-Certification - CMDB Health6Micro-Certification - Service Portal6Micro-Certification – DevOps Change Velocity1Suite Certification - ITSM Professional1
ITSM Standard
Certified Implementation Specialist – IT Service Management5Micro-Certification - Configure the CMDB6
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite1
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite2Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon1
Strategic Portfolio Management Pro
Certified Implementation Specialist – Strategic Portfolio Management2Micro-Certification - Agile and Test Management Implementation1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)19
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)35
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)26
Focus industries
Self-declared by partner.
Education
Energy and Utilities
Financial Services
Government
Healthcare and Life Sciences
Manufacturing
Retail and Hospitality
Service Provider
Telecom Media Technology
Transportation and Logistics
Location and coverage
The partner’s coverage location, validated by ServiceNow.
ResellerService ProviderConsulting & ImplementationRegional CoverageCountry CoveragePartner Office Locations
Europe, Middle East & Africa
Cyprus, GreeceAthens, GreeceRegional CoverageCountry CoveragePartner Office Locations
Europe, Middle East & Africa
GreeceAthens, GreeceRegional CoverageCountry CoveragePartner Office Locations
Europe, Middle East & Africa
Cyprus, GreeceAthens, Greece
Partner resources and collateral
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Additional resources
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Learn more about Partner Programs
Topics
The ServiceNow Reseller Partner program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program