PlanHorizon GmbH – Your Expert Partner for ServiceNow Strategic Portfolio Management SPM, ServiceNow Enterprise Architecture and ServiceNow based IT Financial Management sfinx
At PlanHorizon GmbH, we specialize in helping organizations maximize the value of their ServiceNow investments. As a trusted ServiceNow partner, we focus on Strategic Portfolio Management SPM, Enterprise Architecture EA, and IT Financial Management, combining strategic consulting with deep technical expertise.
We co-developed sfinx, a powerful ServiceNow-native application for IT Financial Management, enabling streamlined planning, forecasting, chargeback/showback, and financial reporting—fully integrated with the ServiceNow platform.
With 19+ years of experience and a proven track record in Enterprise Project Portfolio Management and Strategic Portfolio Management, we empower businesses across industries such as Automotive, Retail, Manufacturing, Healthcare, Biotech and Financial Services.
PlanHorizon GmbH
PlanHorizon (www.planhorizon.com) - Experts for ServiceNow Strategic Portfolio Management SPM, EA and IT Financial Management sfinx.
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Customer satisfaction score5 out of 5The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.ServiceNow StoreSee all applications and solutionsHeadquarters
Darmstadt, Hessen, Germany
About PlanHorizon GmbH
PlanHorizon GmbH – Your Expert Partner for ServiceNow Strategic Portfolio Management SPM, ServiceNow Enterprise Architecture and ServiceNow based IT Financial Management sfinx
At PlanHorizon GmbH, we specialize in helping organizations maximize the value of their ServiceNow investments. As a trusted ServiceNow partner, we focus on Strategic Portfolio Management SPM, Enterprise Architecture EA, and IT Financial Management, combining strategic consulting with deep technical expertise.
We co-developed sfinx, a powerful ServiceNow-native application for IT Financial Management, enabling streamlined planning, forecasting, chargeback/showback, and financial reporting—fully integrated with the ServiceNow platform.
With 19+ years of experience and a proven track record in Enterprise Project Portfolio Management and Strategic Portfolio Management, we empower businesses across industries such as Automotive, Retail, Manufacturing, Healthcare, Biotech and Financial Services.Load MoreLoad Less
Partner Types
Operates in the following capacities.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segmentPremierThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segmentPlatformThe segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned Product Line Achievement earned in GeoValidated Practice in GeoProduct LineAMSAmericasEMEAEurope, Middle East, AfricaAPJAsia Pacific, JapanGlobal App EngineDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.0Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.0Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.15 Strategic Portfolio Management StandardDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.7Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.48Show All
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer5
Customer Service Management (CSM)
Suite Certification - CSM Professional3
Enterprise Architecture
Certified Implementation Specialist – Application Portfolio Management - Retiring Soon5Enterprise Architecture Implementation Delivery Accreditation1
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management2
ITOM Health
Certified Implementation Specialist – Event Management1
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for CSM Pro Plus - Retiring Soon1
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon1
Security Incident Response
Certified Implementation Specialist – Security Incident Response1
Strategic Portfolio Management Pro
Micro-Certification - Agile and Test Management Implementation9
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management25
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)14
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)11
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)19
Focus industries
Self-declared by partner.
Financial Services
Government
Healthcare and Life Sciences
Manufacturing
Service Provider
Telecom Media Technology
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Consulting & ImplementationRegional CoverageCountry CoveragePartner Office Locations
Europe, Middle East & Africa
GermanyDarmstadt, Germany
Partner resources and collateral
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Topics
The ServiceNow Reseller Partner program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program