Remote support, remote control, screen share, cobrowse and video chat built for all workflows so NOW users can stay 'in platform' and deliver better support, service and sales experiences, especially when escalating from self-service or AI services like Virtual Agent. All services are authenticated via ServiceNow, run within Service Operations Workspace, CSM/FSM Configurable Workspace, Agent Workspace or Classic UI for ITSM, CSM and HRSD. Session data, system info, recordings, transferred files and related data are stored "in-platform" with our fully embedded solutions. This data can be used to facilitate escalations, insights and knowledge base entries that improve self-service. Our fast and easy SaaS platform lets you provide NEW and effortless digital experiences to adapt to changing IT and Customer Workflows. Enable real-time experiences for employees, customers and agents all within the ServiceNow platform. All of this is now possible in-platform with ServiceNow and ScreenMeet.
ScreenMeet Enhance Sales, Support and Service with ScreenMeet's real-time customer and employee engagement platform of Remote Support, Cobrowse, Voice/Video Chat Contact Partner Visit Website ServiceNow Store See all applications and solutions Headquarters San Francisco, California, United States
ScreenMeet Contact Partner Partner Types Accreditations Focus Industries Resources
About ScreenMeet Remote support, remote control, screen share, cobrowse and video chat built for all workflows so NOW users can stay 'in platform' and deliver better support, service and sales experiences, especially when escalating from self-service or AI services like Virtual Agent. All services are authenticated via ServiceNow, run within Service Operations Workspace, CSM/FSM Configurable Workspace, Agent Workspace or Classic UI for ITSM, CSM and HRSD. Session data, system info, recordings, transferred files and related data are stored "in-platform" with our fully embedded solutions. This data can be used to facilitate escalations, insights and knowledge base entries that improve self-service. Our fast and easy SaaS platform lets you provide NEW and effortless digital experiences to adapt to changing IT and Customer Workflows. Enable real-time experiences for employees, customers and agents all within the ServiceNow platform. All of this is now possible in-platform with ServiceNow and ScreenMeet. Load More Load Less
Partner Types Operates in the following capacities. Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Advanced Platform The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Accreditations Certifies the level of training and expert knowledge. Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 2
Focus industries Self-declared by partner. Healthcare and Life Sciences Telecom Media Technology
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes. Video ScreenMeet Remote Support with AI Summarization Revolutionize your Remote Support with Game Changing AI Integrated with ServiceNow Video CTA Video ScreenMeet Remote Support for Virtual Agent With embedded remote support neither the agent nor the employee ever need to leave the IT Workflow! Video CTA Video ScreenMeet Remote Support with Virtual Agent Demo ScreenMeet Remote Support embedded in ServiceNow with Virtual Agent Demo Video CTA Case Study ServiceNow Transforms IT Help Desk Performance Whi Hear directly from Liran Daniel, Employee Experience Innovation Manager at ServiceNow, Video CTA Video Interactive Demo of ScreenMeet Remote Support Try this hands-on demo of ScreenMeet Remote Support embedded in ServiceNow Video CTA Case Study ServiceNow IT Help Desk with ScreenMeet ServiceNow Transforms IT Help Desk Performance While Reducing Costs with ScreenMeet Video CTA
Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program