Remote support, remote control, screen share, cobrowse and video chat built for all workflows so NOW users can stay 'in platform' and deliver better support, service and sales experiences, especially when escalating from self-service or AI services like Virtual Agent. All services are authenticated via ServiceNow, run within Service Operations Workspace, CSM/FSM Configurable Workspace, Agent Workspace or Classic UI for ITSM, CSM and HRSD. Session data, system info, recordings, transferred files and related data are stored "in-platform" with our fully embedded solutions. This data can be used to facilitate escalations, insights and knowledge base entries that improve self-service.
Our fast and easy SaaS platform lets you provide NEW and effortless digital experiences to adapt to changing IT and Customer Workflows. Enable real-time experiences for employees, customers and agents all within the ServiceNow platform.
All of this is now possible in-platform with ServiceNow and ScreenMeet.
ScreenMeet
Enhance Sales, Support and Service with ScreenMeet's real-time customer and employee engagement platform of Remote Support, Cobrowse, Voice/Video Chat
Contact Partner
Visit Website
ServiceNow StoreSee all applications and solutionsHeadquarters
San Francisco, California, United States
About ScreenMeet
Remote support, remote control, screen share, cobrowse and video chat built for all workflows so NOW users can stay 'in platform' and deliver better support, service and sales experiences, especially when escalating from self-service or AI services like Virtual Agent. All services are authenticated via ServiceNow, run within Service Operations Workspace, CSM/FSM Configurable Workspace, Agent Workspace or Classic UI for ITSM, CSM and HRSD. Session data, system info, recordings, transferred files and related data are stored "in-platform" with our fully embedded solutions. This data can be used to facilitate escalations, insights and knowledge base entries that improve self-service.
Our fast and easy SaaS platform lets you provide NEW and effortless digital experiences to adapt to changing IT and Customer Workflows. Enable real-time experiences for employees, customers and agents all within the ServiceNow platform.
All of this is now possible in-platform with ServiceNow and ScreenMeet.Load MoreLoad Less
Partner Types
Operates in the following capacities.
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segmentAdvanced PlatformThe segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Accreditations
Certifies the level of training and expert knowledge.
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)2
Focus industries
Self-declared by partner.
Healthcare and Life Sciences
Telecom Media Technology
Partner resources and collateral
Partners are encouraged to use the Partner Portal for uploading purposes.
Video
ScreenMeet Remote Support with AI Summarization
Revolutionize your Remote Support with Game Changing AI Integrated with ServiceNow
Video CTA
Video
ScreenMeet Remote Support for Virtual Agent
With embedded remote support neither the agent nor the employee ever need to leave the IT Workflow!
Video CTA
Video
ScreenMeet Remote Support with Virtual Agent Demo
ScreenMeet Remote Support embedded in ServiceNow with Virtual Agent Demo
Video CTA
Case Study
ServiceNow Transforms IT Help Desk Performance Whi
Hear directly from Liran Daniel, Employee Experience Innovation Manager at ServiceNow,
Video CTA
Video
Interactive Demo of ScreenMeet Remote Support
Try this hands-on demo of ScreenMeet Remote Support embedded in ServiceNow
Video CTA
Case Study
ServiceNow IT Help Desk with ScreenMeet
ServiceNow Transforms IT Help Desk Performance While Reducing Costs with ScreenMeet
Video CTA
Explore more
Discover more ways the Partner Finder helps maximize your ServiceNow investment.
Partner Team
Additional resources
ServiceNow Store
Learn more about Partner Programs
Topics
The ServiceNow Reseller Partner program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program