Protiviti is a global consulting firm that delivers deep expertise, objective insights, a tailored approach and unparalleled collaboration to help leaders confidently face the future. Protiviti and its independent and locally owned Member Firms provide clients with consulting and managed solutions in finance, technology, operations, data, analytics, governance, risk and internal audit through its network of more than 85 offices in over 25 countries. Named to the 2021 Fortune 100 Best Companies to Work For® list, Protiviti has served more than 60% of Fortune 1000 and 35% of Fortune Global 500 companies. The firm also works with smaller, growing companies, including those looking to go public, as well as with government agencies. Protiviti is a wholly owned subsidiary of Robert Half (NYSE: RHI). Founded in 1948, Robert Half is a member of the S&P 500 index. Our values: Innovation, Inclusion, Integrity.
Protiviti Protiviti is a global business consulting firm that delivers deep expertise, objective insights, a tailored approach and unparalleled collaboration Contact Partner Visit Website Customer satisfaction score 4.22 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store Offering(s) 1 See all applications and solutions Headquarters Milano, Milan, Italy
Protiviti Contact Partner Partner Types Solutions and Offerings Product Line Achievements Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About Protiviti Protiviti is a global consulting firm that delivers deep expertise, objective insights, a tailored approach and unparalleled collaboration to help leaders confidently face the future. Protiviti and its independent and locally owned Member Firms provide clients with consulting and managed solutions in finance, technology, operations, data, analytics, governance, risk and internal audit through its network of more than 85 offices in over 25 countries. Named to the 2021 Fortune 100 Best Companies to Work For® list, Protiviti has served more than 60% of Fortune 1000 and 35% of Fortune Global 500 companies. The firm also works with smaller, growing companies, including those looking to go public, as well as with government agencies. Protiviti is a wholly owned subsidiary of Robert Half (NYSE: RHI). Founded in 1948, Robert Half is a member of the S&P 500 index. Our values: Innovation, Inclusion, Integrity. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
Solutions and offerings Built with ServiceNow Offering Partners with offerings built in conjunction with the Now platform.
 Offering(s) 1 Technology Excellence Accelerator for SOX and Internal Audit Get Offering View All
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 5 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 3.5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 15 Strategic Portfolio Management Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 3 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.67 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 18 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 17 Customer Service Management (CSM) Suite Certification - CSM Professional 5 Enterprise Architecture Certified Implementation Specialist – Application Portfolio Management - Retiring Soon 2 Financial Services Operations - Banking Suite Certification - FSO Banking and Wealth Management Professional 4 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 1 Human Resources (HR) Suite Certification - HR Professional 2 ITOM Health Certified Implementation Specialist – Event Management 2 ITOM Visibility Certified Implementation Specialist – Discovery 2 Certified Implementation Specialist – Service Mapping 2 ITSM Pro Micro-Certification – DevOps Change Velocity 1 Suite Certification - ITSM Professional 1 ITSM Standard Certified Implementation Specialist – IT Service Management 5 Micro-Certification - CMDB Health 6 Micro-Certification - Configure the CMDB 6 Micro-Certification - Service Portal 6 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 1 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 1 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 2 Risk, Resilience, Sustainability Certified Implementation Specialist – Risk and Compliance 1 Certified Implementation Specialist – Third-party Risk Management (TPRM) 1 Security Incident Response Certified Implementation Specialist – Security Incident Response 4 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 3 Strategic Portfolio Management Pro Certified Implementation Specialist – Strategic Portfolio Management 9 Micro-Certification - Agile and Test Management Implementation 3 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 3
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 2
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 54 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 61 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 62
Focus industries Self-declared by partner. Education Energy and Utilities Financial Services Healthcare and Life Sciences Manufacturing Retail and Hospitality Service Provider TMT Telecom Media Technology Transportation and Logistics
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas United States Menlo Park, United States Europe, Middle East & Africa Switzerland, Germany, France, United Kingdom, Italy, The Netherlands Zurich, Switzerland | Frankfurt am Main, Germany | Paris, France | London, United Kingdom | Milano, Italy | Amsterdam, The Netherlands Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Germany Frankfurt am Main, Germany Regional Coverage Country Coverage Partner Office Locations Americas United States Menlo Park, United States Asia Pacific & Japan India Gurugram, India Europe, Middle East & Africa Switzerland, Germany, France, United Kingdom, Italy, The Netherlands Zurich, Switzerland | Frankfurt am Main, Germany | Paris, France | London, United Kingdom | Milano, Italy | Amsterdam, The Netherlands
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Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program