Launched in 2003, ProV's practice was built from the ground up to focus on value-driven solutions. Our team are experts at connecting the human and digital experience. We are a global consulting firm that specializes in streamlining business processes, increasing service quality and maximizing workplace productivity. The solutions we provide reduce administrative complexity while digitally empowering the workforce. Our clients receive top-notch expertise along with customized solutions that reduce the cost and risk of critical shared services. We support your organization, end-to-end by providing expertise for ITOM, ITSM, CSM and HRSM. Our robust team of developers, technicians and process consultants build digital platforms that transform and support your long-term goals. Our superior expertise and passionate team understand how to bring seamless automation and innovation to your enterprise.
ProV International, Inc ProV is a global consulting organization with a team that delivers implementation services with competitive approaches in partnership with ServiceNow. Contact Partner Visit Website Customer satisfaction score 4.75 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Tampa, Florida, United States
ProV International, Inc Contact Partner Partner Types Product Line Achievements Product Certifications Accreditations Focus Industries Location Resources
About ProV International, Inc Launched in 2003, ProV's practice was built from the ground up to focus on value-driven solutions. Our team are experts at connecting the human and digital experience. We are a global consulting firm that specializes in streamlining business processes, increasing service quality and maximizing workplace productivity. The solutions we provide reduce administrative complexity while digitally empowering the workforce. Our clients receive top-notch expertise along with customized solutions that reduce the cost and risk of critical shared services. We support your organization, end-to-end by providing expertise for ITOM, ITSM, CSM and HRSM. Our robust team of developers, technicians and process consultants build digital platforms that transform and support your long-term goals. Our superior expertise and passionate team understand how to bring seamless automation and innovation to your enterprise. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global Field Service Management (FSM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 0 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 0 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 27 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 11 Customer Service Management (CSM) Suite Certification - CSM Professional 12 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 9 Financial Services Operations - Banking Suite Certification - FSO Banking and Wealth Management Professional 7 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 6 Healthcare & Life Sciences Suite Certification - Healthcare and Life Sciences Management Professional 7 Human Resources (HR) Suite Certification - HR Professional 5 ITOM Health Certified Implementation Specialist – Event Management 2 ITOM Visibility Certified Implementation Specialist – Discovery 2 Certified Implementation Specialist – Service Mapping 2 ITSM Pro Micro-Certification - CMDB Health 3 Micro-Certification - Configure the CMDB 3 Micro-Certification – DevOps Change Velocity 1 Suite Certification - ITSM Professional 1 ITSM Standard Certified Implementation Specialist – IT Service Management 2 Micro-Certification - Service Portal 3 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for CSM Pro Plus - Retiring Soon 1 Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 1 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 2 Public Sector Digital Services Suite Certification - Public Sector Digital Services (PSDS) 1 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 5 Strategic Portfolio Management Pro Micro-Certification - Agile and Test Management Implementation 2 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 5 Workflow Data Fabric Suite Certification - Workflow Data Fabric 1
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 27 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 68 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 48
Focus industries Self-declared by partner. Education Financial Services Government Healthcare and Life Sciences Manufacturing Telecom Media Technology
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Brazil, Canada, United States Sao Caetano do Sul, Brazil | Tampa, United States Europe, Middle East & Africa Belgium, Switzerland, Germany, Denmark, Spain, Norway, Sweden Muenchen, Germany | Randers Soe, Denmark Regional Coverage Country Coverage Partner Office Locations Americas Brazil, United States Sao Caetano do Sul, Brazil | Tampa, United States Europe, Middle East & Africa Germany Muenchen, Germany Regional Coverage Country Coverage Partner Office Locations Americas Brazil, United States Sao Caetano do Sul, Brazil | Tampa, United States Asia Pacific & Japan Philippines Metro Manila, Philippines Europe, Middle East & Africa Belgium, Switzerland, Germany, Denmark, The Netherlands, Norway, Sweden Muenchen, Germany | Randers Soe, Denmark
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