SHI helps organizations around the world achieve their business and technology goals through the delivery of integrated solutions, services and IT equipment. Our team is 5,000-strong and full of ridiculously helpful experts from every area of IT operations, from volume licensing to security, data center to mobility and collaboration.
SHI International Corp. SHI International Corp Contact Partner Visit Website Customer satisfaction score 5 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Somerset, New Jersey, United States
SHI International Corp. Contact Partner Partner Types Product Certifications Expertise Classification Accreditations Public Sector Designations Focus Industries Location Resources
About SHI International Corp. SHI helps organizations around the world achieve their business and technology goals through the delivery of integrated solutions, services and IT equipment. Our team is 5,000-strong and full of ridiculously helpful experts from every area of IT operations, from volume licensing to security, data center to mobility and collaboration. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Registered The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 7 Customer Service Management (CSM) Suite Certification - CSM Professional 1 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 3 ITOM Health Certified Implementation Specialist – Event Management 1 ITOM Visibility Certified Implementation Specialist – Discovery 1 Certified Implementation Specialist – Service Mapping 1 ITSM Standard Certified Implementation Specialist – IT Service Management 1 Micro-Certification - CMDB Health 1 Micro-Certification - Configure the CMDB 1 Micro-Certification - Service Portal 1 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 1 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 1 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 15 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 1
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 2
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 36 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 43 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 22
Public sector designations Self-declared by partner. US Contract Procurement vehicles General Services Administration Schedule 70 (GSA), NASA Solutions for Enterprise-Wide Procurement (SEWP)
Focus industries Self-declared by partner. Education Energy and Utilities Financial Services Healthcare and Life Sciences Manufacturing Retail and Hospitality Transportation and Logistics
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Somerset, United States Europe, Middle East & Africa France, United Kingdom, Ireland Issy-les-moulineaux, France | Milton Keynes, United Kingdom Regional Coverage Country Coverage Partner Office Locations Americas United States Somerset, United States Europe, Middle East & Africa United Kingdom Milton Keynes, United Kingdom Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Somerset, United States Europe, Middle East & Africa United Kingdom, Ireland Milton Keynes, United Kingdom
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes.
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