Our clients will profit sustainably from our extensive and innovative service portfolio and will experience a consulting and coaching competence not yet experienced. The close cooperation with our clients guarantees an innovative and future-oriented service that is completely aligned to their business needs. SOLVVision advises its customers on the design and implementation of organizational structures and processes. When establishing the concepts, the majority of our customers opt for the digitisation platform from the market leader ServiceNow. SOLVVision has therefore consistently expanded its service portfolio and offers technical implementation on the ServiceNow platform. The advantage for our customers is the agile implementation of strategies and concepts from a single source. Costly transfer services are eliminated and the benefit of the projects can be realized faster.
SOLVVision AG About SOLVVision AG Contact Partner Visit Website Customer satisfaction score 4.63 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Frankfurt am Main, Hessen, Germany
SOLVVision AG Contact Partner Partner Types Product Line Achievements Product Certifications Expertise Classification Accreditations Awards Public Sector Designations Focus Industries Location Resources
About SOLVVision AG Our clients will profit sustainably from our extensive and innovative service portfolio and will experience a consulting and coaching competence not yet experienced. The close cooperation with our clients guarantees an innovative and future-oriented service that is completely aligned to their business needs. SOLVVision advises its customers on the design and implementation of organizational structures and processes. When establishing the concepts, the majority of our customers opt for the digitisation platform from the market leader ServiceNow. SOLVVision has therefore consistently expanded its service portfolio and offers technical implementation on the ServiceNow platform. The advantage for our customers is the agile implementation of strategies and concepts from a single source. Costly transfer services are eliminated and the benefit of the projects can be realized faster. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Service Provider Delivers as-a-service and managed services to drive customer success at scale. Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Elite The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global Customer Service Management (CSM) Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 3 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 27 ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 11 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.5 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 30 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 22 Customer Service Management (CSM) Suite Certification - CSM Professional 9 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 3 Human Resources (HR) Suite Certification - HR Professional 5 ITSM Standard Certified Implementation Specialist – IT Service Management 10 Micro-Certification - CMDB Health 10 Micro-Certification - Configure the CMDB 10 Micro-Certification - Service Portal 10 Now Assist for Creator Now Assist for Creator Implementation Delivery Accreditation 4 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for CSM Pro Plus - Retiring Soon 3 Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 5 Now Assist for HR Service Delivery (HRSD) Suite Certification - Now Assist for HR Service Delivery Pro Plus - Retiring Soon 2 Suite Certification - Now Assist for HR Service Delivery Pro Plus 2 Now Assist for IT Service Management (ITSM) Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite 3 Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon 4 Security Incident Response Certified Implementation Specialist – Security Incident Response 2 Software Asset Management (SAM) Certified Implementation Specialist – Software Asset Management 2 Strategic Portfolio Management Pro Micro-Certification - Agile and Test Management Implementation 2 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 5 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 2
Expertise classification Embodies experience, knowledge, and education. Certified Technical Architect (CTA) The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives. Skilled individual(s) 1
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 32 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 41 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 44
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Public sector designations Self-declared by partner. US Federal Social-Economic Status Certified Small Business
Focus industries Self-declared by partner. Financial Services Government Healthcare and Life Sciences Manufacturing Telecom Media Technology
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Service Provider Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Austria, Switzerland, Germany, Gibraltar Frankfurt am Main, Germany Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Germany Frankfurt am Main, Germany Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Germany Frankfurt am Main, Germany
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