SVA System Vertrieb Alexander GmbH is one of the leading system integrators in Germany in the fields of holistic IT with more than 1.500 employees at 21 branch offices. SVA focusses on the combination of high quality IT products with the project know-how and flexibility of SVA to achieve optimum solutions. Core subjects are Enterprise Service Management, Datacenter Infrarstructure, IT Security, Business Conituity, SAP, Big Data and Analytics, End User Computing and Mainframe. Also there are teams around the topics devops, microsoft, iot, sam and many more topics.
SVA System Vertrieb Alexander GmbH SVA System Vertrieb Alexander GmbH is one of the leading system integrators in Germany in the fields of holistic IT. Contact Partner Visit Website Customer satisfaction score 4.8 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters Wiesbaden, Hessen, Germany
SVA System Vertrieb Alexander GmbH Contact Partner Partner Types Product Line Achievements Product Certifications Accreditations Focus Industries Location Resources
About SVA System Vertrieb Alexander GmbH SVA System Vertrieb Alexander GmbH is one of the leading system integrators in Germany in the fields of holistic IT with more than 1.500 employees at 21 branch offices. SVA focusses on the combination of high quality IT products with the project know-how and flexibility of SVA to achieve optimum solutions. Core subjects are Enterprise Service Management, Datacenter Infrarstructure, IT Security, Business Conituity, SAP, Big Data and Analytics, End User Computing and Mainframe. Also there are teams around the topics devops, microsoft, iot, sam and many more topics. Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Premier The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Premier The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Registered The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Product line achievements Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
 Explore all ServiceNow Products Product Line Achievement not earned Product Line Achievement earned in Geo Validated Practice in Geo Product Line AMS Americas EMEA Europe, Middle East, Africa APJ Asia Pacific, Japan Global ITSM Standard Deployments Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA. 3 Average CSAT Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA. 4.67 Skilled Individuals Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA. 6 Show All
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 5 Customer Service Management (CSM) Suite Certification - CSM Professional 2 Field Service Management (FSM) Certified Implementation Specialist – Field Service Management 1 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 2 Human Resources (HR) Suite Certification - HR Professional 2 ITOM Health Certified Implementation Specialist – Event Management 1 ITSM Standard Certified Implementation Specialist – IT Service Management 2 Micro-Certification - CMDB Health 2 Micro-Certification - Configure the CMDB 2 Micro-Certification - Service Portal 2 Public Sector Digital Services Suite Certification - Public Sector Digital Services (PSDS) 1 Strategic Portfolio Management Pro Certified Implementation Specialist – Strategic Portfolio Management 2 Micro-Certification - Agile and Test Management Implementation 1
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 10 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 12 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 18
Focus industries Self-declared by partner. Education Financial Services Government Healthcare and Life Sciences Manufacturing Telecom Media Technology
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Germany Wiesbaden, Germany Regional Coverage Country Coverage Partner Office Locations Europe, Middle East & Africa Germany Wiesbaden, Germany
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes.
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Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program