The Cloud People is a highly esteemed leader in the industry and a dynamic partner of ServiceNow, committed to delivering exceptional value and unparalleled customer experiences across multiple sectors. Our global consultancy team spans across Europe and the Americas, guaranteeing a holistic partnership with a customized approach. We take pride in housing one of the largest cohorts of certified ServiceNow experts, dedicated to providing top-tier support to our clients at all times.
Our extensive understanding of the Now platform positions us as a dedicated ServiceNow lifecycle Partner, enabling us to be best placed to support our clients on their digitalisation journey. Our approach is tailored to cater individual sector requirements, facilitating access to experts within the necessary industries in a clear and transparent manner. This means that our unique proposition is closely aligned with the essential business needs that the ServiceNow platform addresses for our shared clients.
The Cloud People
A dedicated ServiceNow Elite Partner that is large enough to handle and small enough to care.
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Customer satisfaction score4.77 out of 5The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.ServiceNow StoreOffering(s)1See all applications and solutionsHeadquarters
Oslo, Oslo, Norway
The Cloud People
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Partner Types
Specialization
Solutions and Offerings
Product Line Achievements
Product Certifications
Expertise Classification
Accreditations
Focus Industries
Location
Resources
About The Cloud People
The Cloud People is a highly esteemed leader in the industry and a dynamic partner of ServiceNow, committed to delivering exceptional value and unparalleled customer experiences across multiple sectors. Our global consultancy team spans across Europe and the Americas, guaranteeing a holistic partnership with a customized approach. We take pride in housing one of the largest cohorts of certified ServiceNow experts, dedicated to providing top-tier support to our clients at all times.
Our extensive understanding of the Now platform positions us as a dedicated ServiceNow lifecycle Partner, enabling us to be best placed to support our clients on their digitalisation journey. Our approach is tailored to cater individual sector requirements, facilitating access to experts within the necessary industries in a clear and transparent manner. This means that our unique proposition is closely aligned with the essential business needs that the ServiceNow platform addresses for our shared clients.Load MoreLoad Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segmentEliteThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segmentRegisteredThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segmentEliteThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segmentPlatformThe segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Partner Specialization & Advanced Specialization
Recognition of partners who have deep product knowledge, expert selling skills, proven customer success, and unique offerings in key ServiceNow solution areas.View All
Solutions and offerings
Built with ServiceNow Offering
Partners with offerings built in conjunction with the Now platform. Offering(s)1
Technology Excellence
Building Blocks for Service Operations
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Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned Product Line Achievement earned in GeoValidated Practice in GeoProduct LineAMSAmericasEMEAEurope, Middle East, AfricaAPJAsia Pacific, JapanGlobal App EngineDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.3Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.4.83Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.354 Customer Service Management (CSM)DeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.5Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.99 Human Resources (HR)DeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.0Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.0Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.63 ITOM VisibilityDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.1Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.15 ITSM ProDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.2Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.5Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.27 ITSM StandardDeploymentsMeasurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.12Average CSATMeasurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.4.79Skilled IndividualsMeasurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.75Show All
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer118
Customer Service Management (CSM)
Suite Certification - CSM Professional33
Enterprise Architecture
Certified Implementation Specialist – Application Portfolio Management - Retiring Soon9Enterprise Architecture Implementation Delivery Accreditation3
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management6
Financial Services Operations - Banking
Suite Certification - FSO Banking and Wealth Management Professional2
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management9
Healthcare & Life Sciences
Suite Certification - Healthcare and Life Sciences Management Professional2
Human Resources (HR)
Suite Certification - HR Professional21
ITOM Health
Certified Implementation Specialist – Event Management20
ITOM Visibility
Certified Implementation Specialist – Discovery5Certified Implementation Specialist – Service Mapping5
ITSM Pro
Micro-Certification - Service Portal34Micro-Certification – DevOps Change Velocity9Suite Certification - ITSM Professional9
ITSM Standard
Certified Implementation Specialist – IT Service Management25Micro-Certification - CMDB Health34Micro-Certification - Configure the CMDB34
Now Assist for Creator
Now Assist for Creator Implementation Delivery Accreditation12
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for CSM Pro Plus - Retiring Soon3Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite12
Now Assist for HR Service Delivery (HRSD)
Suite Certification - Now Assist for HR Service Delivery Pro Plus - Retiring Soon6Suite Certification - Now Assist for HR Service Delivery Pro Plus9
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite25Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon9
Public Sector Digital Services
Suite Certification - Public Sector Digital Services (PSDS)2
Risk, Resilience, Sustainability
Certified Implementation Specialist – Risk and Compliance2Certified Implementation Specialist – Third-party Risk Management (TPRM)2
Security Incident Response
Certified Implementation Specialist – Security Incident Response6
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management7
Strategic Portfolio Management Pro
Certified Implementation Specialist – Strategic Portfolio Management26Micro-Certification - Agile and Test Management Implementation10
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response2
Workflow Data Fabric
Suite Certification - Workflow Data Fabric5
Expertise classification
Embodies experience, knowledge, and education.
Certified Master Architect (CMA)
The Master Architect is a trusted technical advisor and a valued partner on the digital transformation journey with ServiceNow.
Skilled individual(s)2
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)5
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)99
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)210
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)165
Focus industries
Self-declared by partner.
Education
Energy and Utilities
Financial Services
Government
Healthcare and Life Sciences
Manufacturing
Retail and Hospitality
Service Provider
TMT
Telecom Media Technology
Transportation and Logistics
Location and coverage
The partner’s coverage location, validated by ServiceNow.
ResellerService ProviderConsulting & ImplementationRegional CoverageCountry CoveragePartner Office Locations
Americas
Brazil, United StatesBarueri, Brazil | Tampa, United States
Europe, Middle East & Africa
Austria, Belgium, Switzerland, Germany, Denmark, Finland, France, United Kingdom, Iceland, Italy, Liechtenstein, Luxembourg, The Netherlands, Norway, Poland, SwedenLeinfelden-Echterdingen, Germany | Aarhus, Denmark | Helsinki, Finland | Amsterdam, The Netherlands | Oslo, Norway | Stockholm, SwedenRegional CoverageCountry CoveragePartner Office Locations
Americas
United StatesTampa, United States
Europe, Middle East & Africa
Belgium, Denmark, Finland, Luxembourg, The Netherlands, Norway, Poland, SwedenAarhus, Denmark | Helsinki, Finland | Amsterdam, The Netherlands | Oslo, Norway | Stockholm, SwedenRegional CoverageCountry CoveragePartner Office Locations
Americas
Brazil, Canada, United StatesBarueri, Brazil | Tampa, United States
Europe, Middle East & Africa
Austria, Belgium, Switzerland, Germany, Denmark, Finland, France, United Kingdom, Italy, Luxembourg, The Netherlands, Norway, Poland, SwedenLeinfelden-Echterdingen, Germany | Aarhus, Denmark | Helsinki, Finland | Amsterdam, The Netherlands | Oslo, Norway | Stockholm, Sweden
Partner resources and collateral
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Topics
The ServiceNow Reseller Partner program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program