The Whole Group is a pure-play partner dedicated to customer success using ServiceNow's customer and finance workflows. We have decades of experience advising on and implementing solutions for customers of all shapes and sizes across multiple industries to deliver excellent outcomes. We have deep expertise in and focus intently on the following areas: -CRM -Sales & Marketing -Customer service management -Field service management -Configure, price & quote (CPQ) -Order to cash -Supplier lifecycle management/operations -Finance operations -Accounts payable operations -Integrations to multiple systems, including ERP
The Whole Group Ltd Drive revenue and growth with better experiences for customers, employees & partners. Built with AI + Data + Workflows on ServiceNow Contact Partner Visit Website Customer satisfaction score 4.5 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters London, London, United Kingdom
The Whole Group Ltd Contact Partner Partner Types Product Certifications Accreditations Focus Industries Location Resources
About The Whole Group Ltd The Whole Group is a pure-play partner dedicated to customer success using ServiceNow's customer and finance workflows. We have decades of experience advising on and implementing solutions for customers of all shapes and sizes across multiple industries to deliver excellent outcomes. We have deep expertise in and focus intently on the following areas: -CRM -Sales & Marketing -Customer service management -Field service management -Configure, price & quote (CPQ) -Order to cash -Supplier lifecycle management/operations -Finance operations -Accounts payable operations -Integrations to multiple systems, including ERP Load More Load Less
Partner Types Operates in the following capacities. Reseller Markets and resells ServiceNow products and packaged services. Partner segment Registered The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support. Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build Builds solutions and apps/integrations made available on the ServiceNow Store. Partner segment Registered The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Product certifications Holds one or more ServiceNow credentials and competitive differentiation. Expand All Collapse All App Engine ServiceNow Certified Application Developer 7 Customer Service Management (CSM) Suite Certification - CSM Professional 6 Financial Services Operations - Banking Suite Certification - FSO Banking and Wealth Management Professional 1 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 2 Human Resources (HR) Suite Certification - HR Professional 1 ITOM Health Certified Implementation Specialist – Event Management 2 ITSM Standard Certified Implementation Specialist – IT Service Management 1 Micro-Certification - CMDB Health 1 Micro-Certification - Configure the CMDB 1 Micro-Certification - Service Portal 1 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for CSM Pro Plus - Retiring Soon 2 Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 1 Risk, Resilience, Sustainability Certified Implementation Specialist – Risk and Compliance 1 Certified Implementation Specialist – Third-party Risk Management (TPRM) 1 Security Incident Response Certified Implementation Specialist – Security Incident Response 1 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 3 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 2
Accreditations Certifies the level of training and expert knowledge. Presales Accreditation Certified ServiceNow staff who determine the appropriate products to introduce as a solution. Accreditation(s) 6 Sales Accreditation Sales staff who understand the value of the Now Platform and are certified ServiceNow experts. Accreditation(s) 10 Delivery Accreditation Internal implementation specialists with industry experience and proven knowledge on the Now Platform. Accreditation(s) 16
Focus industries Self-declared by partner. Financial Services Government Manufacturing Retail and Hospitality TMT Telecom Media Technology
Location and coverage The partner’s coverage location, validated by ServiceNow. Reseller Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Charlotte, United States Europe, Middle East & Africa Germany, United Kingdom, Ireland London, United Kingdom Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Charlotte, United States Europe, Middle East & Africa Germany, United Kingdom, Ireland London, United Kingdom
Partner resources and collateral Partners are encouraged to use the Partner Portal for uploading purposes.
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Explore more Discover more ways the Partner Finder helps maximize your ServiceNow investment. Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program