TTEC Digital helps clients optimize and automate back- and mid-office operations with ServiceNow, so that they can deliver experiences that live up to their customer service promises. Our deep expertise in AI and contact center technologies sets us apart as we streamline processes, make crucial data more visible, and create more consistently positive customer experiences.
TTEC Digital is a full-stack ServiceNow partner, delivering across the entire platform—including ITSM, ITOM, CSM, FSM, HRSD, SecOps, GRC, and more.
TTEC Digital, LLC
TTEC Digital and ServiceNow connect contact centers with the enterprise to enable seamless, end-to-end customer experiences.
Contact Partner
Visit Website
Customer satisfaction score4.5 out of 5The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.ServiceNow StoreSee all applications and solutionsHeadquarters
Austin, Texas, United States
About TTEC Digital, LLC
TTEC Digital helps clients optimize and automate back- and mid-office operations with ServiceNow, so that they can deliver experiences that live up to their customer service promises. Our deep expertise in AI and contact center technologies sets us apart as we streamline processes, make crucial data more visible, and create more consistently positive customer experiences.
TTEC Digital is a full-stack ServiceNow partner, delivering across the entire platform—including ITSM, ITOM, CSM, FSM, HRSD, SecOps, GRC, and more.Load MoreLoad Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segmentRegisteredThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Service Provider
Delivers as-a-service and managed services to drive customer success at scale.
Partner segmentRegisteredThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segmentSpecialistThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segmentRegisteredThe segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results.
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
Expand AllCollapse All
App Engine
ServiceNow Certified Application Developer4
Customer Service Management (CSM)
Suite Certification - CSM Professional4
Field Service Management (FSM)
Certified Implementation Specialist – Field Service Management3
Financial Services Operations - Banking
Suite Certification - FSO Banking and Wealth Management Professional1
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management3
Human Resources (HR)
Suite Certification - HR Professional2
ITOM Health
Certified Implementation Specialist – Event Management1
Now Assist for Customer Service Management (CSM)
Suite Certification - Now Assist for CSM Pro Plus - Retiring Soon1
Now Assist for HR Service Delivery (HRSD)
Suite Certification - Now Assist for HR Service Delivery Pro Plus1
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon1
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management2
Vulnerability Response
Certified Implementation Specialist – Vulnerability Response1
Expertise classification
Embodies experience, knowledge, and education.
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)4
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)10
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)7
Public sector designations
Self-declared by partner.
US Contract Procurement vehicles
General Services Administration Schedule 70 (GSA), US Contract/Procurement Vehicles
Focus industries
Self-declared by partner.
Financial Services
Government
Location and coverage
The partner’s coverage location, validated by ServiceNow.
ResellerService ProviderConsulting & ImplementationRegional CoverageCountry CoveragePartner Office Locations
Americas
United StatesAustin, United States
Europe, Middle East & Africa
Germany, United KingdomRegional CoverageCountry CoveragePartner Office Locations
Americas
United StatesAustin, United StatesRegional CoverageCountry CoveragePartner Office Locations
Americas
United StatesAustin, United States
Europe, Middle East & Africa
Germany, United Kingdom
Partner resources and collateral
Partners are encouraged to use the Partner Portal for uploading purposes.
No content yet
As soon as your partner uploads collateral, you’ll see it here.
Explore more
Discover more ways the Partner Finder helps maximize your ServiceNow investment.
Partner Team
Additional resources
ServiceNow Store
Learn more about Partner Programs
Topics
The ServiceNow Reseller Partner program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program