WSP-Consulting GmbH is established on the market since 2002 as a successful technology and consulting company. With over 17 years of experience we are specialized in the implementation of Enterprise Service Management platforms. Thereof 10 years as ServiceNow Partner, being the first Partner in Germany. WSP-Consulting offers individual solutions and development of customer-specific applications for every company size and values close partnerships.
The team of more than 50 experts at WSP-Consulting works professionally with the highest commitment and technical expertise: "A new challenge every day" is their guiding principle.
WSP-Consulting GmbH
WSP-Consulting GmbH: Independent ServiceNow Partner since 2009 ‑ Consulting. Implementation. Training.
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Customer satisfaction score
4.73 out of 5
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
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Headquarters
Trebur, Hessen, Germany
WSP-Consulting GmbH
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Partner Types
Product Line Achievements
Product Certifications
Expertise Classification
Accreditations
Focus Industries
Location
Resources
About WSP-Consulting GmbH
WSP-Consulting GmbH is established on the market since 2002 as a successful technology and consulting company. With over 17 years of experience we are specialized in the implementation of Enterprise Service Management platforms. Thereof 10 years as ServiceNow Partner, being the first Partner in Germany. WSP-Consulting offers individual solutions and development of customer-specific applications for every company size and values close partnerships.
The team of more than 50 experts at WSP-Consulting works professionally with the highest commitment and technical expertise: "A new challenge every day" is their guiding principle.
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Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment
Registered
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Premier
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned
Product Line Achievement earned in Geo
Validated Practice in Geo
Product Line
AMS
Americas
EMEA
Europe, Middle East, Africa
APJ
Asia Pacific, Japan
Global
App Engine
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
1
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
4
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
4
ITSM Pro
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
1
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
4
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
3
ITSM Standard
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
19
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
4.76
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
5
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Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer
4
Customer Service Management (CSM)
Suite Certification - CSM Professional
1
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management
3
Human Resources (HR)
Suite Certification - HR Professional
4
ITOM Visibility
Certified Implementation Specialist – Discovery
1
Certified Implementation Specialist – Service Mapping
1
ITSM Pro
Micro-Certification - Service Portal
8
Micro-Certification – DevOps Change Velocity
3
Suite Certification - ITSM Professional
3
ITSM Standard
Certified Implementation Specialist – IT Service Management
5
Micro-Certification - CMDB Health
8
Micro-Certification - Configure the CMDB
8
Strategic Portfolio Management Standard
Certified Implementation Specialist – Strategic Portfolio Management
2
Expertise classification
Embodies experience, knowledge, and education.
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s)
2
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
14
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
11
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
28
Focus industries
Self-declared by partner.
Education
Financial Services
Government
Healthcare and Life Sciences
Manufacturing
Telecom Media Technology
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Americas
United States
Europe, Middle East & Africa
Austria, Switzerland, Germany
Trebur, Germany
Regional Coverage
Country Coverage
Partner Office Locations
Europe, Middle East & Africa
Germany
Trebur, Germany
Partner resources and collateral
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Additional resources
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Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program