We help IT leaders unlock the full potential of ServiceNow by integrating ITIL processes with intelligent automation, streamlining operations and boosting efficiency. From building intuitive Employee Centres to embedding AI with Now Assist, we reduce manual effort and enhance self-service, decision-making, and productivity. Our solutions include automated request fulfilment, AI-powered incident handling, virtual agents, and real-time analytics. We strengthen IT operations with a unified CMDB, and extend ServiceNow's value across HR, Security, GRC, CSM, and custom apps. We also help you establish a ServiceNow Centre of Excellence (CoE), equipping your team with the right governance, skills, and best practices to scale automation and drive long-term ROI.
Xcession Limited
We focus on 4 key business outcomes
Contact Partner
Visit Website
Customer satisfaction score4.5 out of 5The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.ServiceNow StoreSee all applications and solutionsHeadquarters
Basingstoke, Hampshire, United Kingdom
About Xcession Limited
We help IT leaders unlock the full potential of ServiceNow by integrating ITIL processes with intelligent automation, streamlining operations and boosting efficiency. From building intuitive Employee Centres to embedding AI with Now Assist, we reduce manual effort and enhance self-service, decision-making, and productivity. Our solutions include automated request fulfilment, AI-powered incident handling, virtual agents, and real-time analytics. We strengthen IT operations with a unified CMDB, and extend ServiceNow's value across HR, Security, GRC, CSM, and custom apps. We also help you establish a ServiceNow Centre of Excellence (CoE), equipping your team with the right governance, skills, and best practices to scale automation and drive long-term ROI.Load MoreLoad Less
Partner Types
Operates in the following capacities.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segmentSpecialistThe segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
Expand AllCollapse All
App Engine
ServiceNow Certified Application Developer2
ITOM Visibility
Certified Implementation Specialist – Discovery1Certified Implementation Specialist – Service Mapping1
ITSM Pro
Micro-Certification - CMDB Health2Micro-Certification – DevOps Change Velocity1Suite Certification - ITSM Professional1
ITSM Standard
Certified Implementation Specialist – IT Service Management1Micro-Certification - Configure the CMDB2Micro-Certification - Service Portal2
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite1Suite Certification - Now Assist for IT Service Management Pro Plus - Retiring Soon1
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)3
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)8
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)7
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Consulting & ImplementationRegional CoverageCountry CoveragePartner Office Locations
Europe, Middle East & Africa
United Kingdom, IrelandBasingstoke, United Kingdom
Partner resources and collateral
Partners are encouraged to use the Partner Portal for uploading purposes.
No content yet
As soon as your partner uploads collateral, you’ll see it here.
Explore more
Discover more ways the Partner Finder helps maximize your ServiceNow investment.
Partner Team
Additional resources
ServiceNow Store
Learn more about Partner Programs
Topics
The ServiceNow Reseller Partner program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program