Manufacturing, retail, and healthcare are among the industries where adoption of hybrid work models has been slowest. That won’t be true forever.
Researcher Nicolas Chapados explains how recent AI breakthroughs could change organizations forever
A tool from pre-pandemic times can help create a culture and employee experience to meet the needs of today’s distributed workforce
A playbook for business leaders
New business models often create new vulnerabilities
Benchmark your organization against 1,000 C-suite leaders worldwide
A roadmap for maximizing digital value in modern organizations
Companies that don't pay attention to customers and employees are missing out
New research shows that innovation drives revenue, improves products and services, and lowers costs
A conversation with ServiceNow’s Cat Lang
Knowledge workers need continuous learning to maximize their productivity
In a hybrid world, it doesn’t matter who’s in the office the most. But how can you develop your team remotely?
The challenges are great; the opportunities are greater.
When it comes to CX, companies are realizing, this time it’s personal
Can an evolved approach to shared services help companies thrive?
We’re more connected than ever. So why do we feel lonely?