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July 20, 2026 1 min How secure is your organization in the agentic era? Evaluate your trust and security infrastructure against six dimensions to determine where you stand Futures Thought Leadership
Dave Wright
Dave Wright Chief Innovation Officer, ServiceNow
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Most enterprise leaders believe they’re building for the agentic era. Their trust and security infrastructure tells a different story. 

Traditional security was designed for a world of human users with predictable behavior: Authenticate at the gate, grant access, log out. AI agents don’t work that way. They move continuously between systems, modify their own behavior, and operate at machine speeds, often without anyone watching. 

In the agentic era, the perimeter isn’t a wall; it’s a behavior baseline.

Six dimensions map what enterprise trust and security looked like before AI and what they look like in the agentic AI era. The changes span every layer of the security stack: 

  • How threats are defined 
  • How identities are managed 
  • How monitoring works 
  • Who governs it all  

In the agentic era, the perimeter isn’t a wall; it’s a behavior baseline. Identity isn’t a credential; it’s a continuously verified profile. And governance isn’t an IT function; it’s a C-suite priority. 

Trust and security readiness 

Use our six-dimension framework as a readiness assessment to determine whether your architecture is built for today’s threats or is still running on yesterday's assumptions. If most of your organization’s attributes fall in the pre-AI era column, you're not alone.  

Most enterprises assume the risk of moving too fast. The agentic era introduces a second risk that's easy to overlook: moving too slowly. Every month spent operating on pre-AI trust assumptions is a month of compounding exposure. 

Every dimension where your organization still operates in the pre-AI column is a constraint on what AI you can safely deploy and therefore what your business can do. Security architecture and business ambition are no longer separate conversations. 

Security architecture and business ambition are no longer separate conversations.

Most enterprises are in the pre-AI era. The agentic AI era column describes where the threats are now. Closing that distance is one of the defining infrastructure challenges of the next 18 months. 

Download the Trust as infrastructure report for a phased roadmap for building trust architecture. 

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