Column

Why ESG and business resilience go hand in hand

Business growth, social change, and environmental protection no longer exist at cross-purposes

Video

La Liga: How technology is redefining the sports fan experience

A conversation between La Liga CRO Ignacio Carnero and ServiceNow Innovation Evangelist Julia Martensen
digital transformation

Column

Disaster recovered

How IT leaders are paving the way for digital transformation

Column

Why embracing uncertainty is key to business resilience

The rush to slow rapid change could harm more than it helps
IoT data represents a powerful new source of information to guide digital transformation efforts.

Article

The promise of IoT’s last mile

With trillions of dollars in the balance, the technology’s promise needs to match expectations
Learn how pandemic-fueled investments have transformed public sector IT.

Q&A

How the pandemic transformed public sector IT

A conversation with ServiceNow’s Bob Osborn
Learn the 9 steps to implement data privacy by design into your organization.

Article

Organizations need ‘privacy by design’

In today’s world, privacy safeguards must be baked into every process and product
The digital revolution is pushing companies to replace siloed structures with digital operating models.

Column

Why you need a digital operating model

In the new world of work, success depends on information, convenience, and exclusivity

Column

The evolution of innovation

Innovation is more than cutting-edge tech and slick design—it’s about finding solutions to the world’s problems

Column

Why resilience matters

In a world where disruption occurs suddenly and cascades unpredictably, companies need resilience more than ever

Video

Keeping up with how wickedly modern IT keeps up

digital personal assistants

Column

From chatbots to digital personal assistants

DPAs will transform organizations, freeing employees from time-consuming admin work
Sapna Jain

Q&A

AT&T is betting on digital simplicity

Untangling customer workflows is key to digital strategy, says global operations leader Sapna Jain