Forrester named ServiceNow a Leader in Strategic Portfolio Management
I’m excited to announce that ServiceNow has been named a Leader in The Forrester Wave™: Strategic Portfolio Management Tools, Q2 2024. We believe this recognition validates our industry position and continued investment in a comprehensive planning solution with AI capabilities to better align strategy and business value.
Differentiating with AI
The rapid adoption of AI technology has created a clear change in the way enterprises operate and how work gets done. We believe ServiceNow is taking the lead in this emerging area. The Forrester Wave™ report states, “ServiceNow capitalizes on its AI capabilities to enhance core capabilities and optimize planning.”
Customers can take advantage of newly introduced AI and intelligent automation functionality with Now Assist for Strategic Portfolio Management. They can use the AI-powered virtual agent in demand management or to automate laborious tasks, such as product feedback analysis.
In today's ever-changing AI world, it’s crucial to have the ability to make optimal, timely decisions. ServiceNow® Strategic Portfolio Management provides the tools to make informed decisions, allocate resources effectively, and reach organizational goals fast.
Improving visibility and processes
In ServiceNow's vendor profile, the Forrester Wave™ report states, “ServiceNow’s vision ambitiously focuses on connecting strategy, planning, and delivery in a user-friendly environment that enables organizations to execute strategies.”
Leaders can help ensure strategic alignment by managing funds, simulating investment scenarios, and using real-time analytics to anticipate trends, prioritize resources, and continuously improve outcomes.
With all work aligned to enterprise goals, this centralized approach fosters synergy among knowledge workers, enhancing organizational agility and competitiveness in today's dynamic business environment.
We believe the added integration of ServiceNow Collaborative Work Management offers multifaceted benefits. It empowers teams with an all-encompassing hub for planning, visualization, and collaboration while efficiently managing business demands and resources.
With seamless access to tools for capturing, assessing, and managing tasks, teams can streamline workflows, enhance communication, and boost productivity.
Managing application estate effectively
Effective digital transformation requires a laser focus on modernizing the application estate. Organizations need application portfolios that support business strategy more effectively, with reduced levels of cost and risk.
The Forrester report notes about ServiceNow, “Application portfolio management (APM) is a particular strength...”
APM done well can help organizations achieve business goals with complete visibility across their application landscape. Addressing the various inventory, capability mapping, and tracking needs of our customers is critical to business delivery, and we’re proud to offer the products to support them.
Delivering business outcomes
By prioritizing, planning, managing, and scaling agile portfolios and investments, organizations can expedite the delivery of innovative products and services.
The Forrester report notes, “ServiceNow doubled down on its investment in SPM, and the results show.”
ServiceNow’s approach offers alignment with organizational strategies, helping to ensure desired business results through real-time goal tracking. We know that enabling teams to manage work using any methodology also accelerates value delivery across the enterprise, fostering adaptability and innovation.
Download the full, complimentary Forrester report.