Automation Engine Automation Engine is now Workflow Data Fabric. Visit Workflow Data Fabric
Automation Engine Overview
One platform for enterprise automation Bring automation, low-code, and AI efficiency to your workflows, all on the same platform. Automation Engine runs on the ServiceNow AI Platform, a single system of action for the enterprise. Get Product Brief  Explore AI Platform
Featured products, apps, and capabilities for Automation Engine Automation Engine comprises key products, applications, and capabilities that can scale with you as your needs change. Integration Hub Reduce cost and complexity with modern API integrations for ServiceNow. RPA Hub Integrate legacy systems and automate repetitive tasks with robotic process automation. Automation Center Discover, manage, and measure all automations in a central repository. Document Intelligence Automate data capture with AI and integrate it into ServiceNow workflows. Stream Connect for Apache Kafka Produce and consume Kafka events at scale in ServiceNow workflows. Process Mining Maximize process performance by uncovering hidden inefficiencies across external systems. API Management Centrally manage and secure all APIs, regardless of origin, to simplify and improve system and workflow integration. 
Do more with Automation Engine Combine Automation Engine with other products and apps to create a powerhouse technology platform. Maximize business automation with intelligent workflows. Discover Solution
Put AI to work for people Empower your people with business-ready AI from ServiceNow. From the front office to the back office and all in between, our intelligent platform harnesses AI to put smart answers at your employees’ fingertips, letting you translate that intelligence into action. Explore AI
“To be able to use Automation Engine, do project management, and integrate with other systems has been great.” Tony Stiltner ITSM Manager, Ballad Health Read Case Study See All Case Studies
Explore further Dive into overview articles on a variety of topics related to Automation Engine. Learn About ServiceNow See All Articles What is hyperautomation? What is robotic process automation? What is automation? What is process mining? What is an API Integration? What is generative AI?
Benefits
Benefits Boost efficiency and productivity while lowering costs with Automation Engine.
Connect to any system Connect workflows to hundreds of third-party systems, including both modern API-enabled and legacy systems, right out of the box. No coding required. Get Data Sheet View All Spokes
Remove manual tasks Get rid of routine, UI-centric tasks that lead to bottlenecks in workflows. Create efficiencies with robotic process automation and process mining that free up time for business innovation. Watch Video (1:40)
Speed time-to-value in your workflows Solve common challenges instantly with out-of-the-box solutions to common ServiceNow automation patterns, all on the same platform. Get Solution Brief View Analyst Report
Automate on a single platform Simplify your approach to total end-to-end intelligent automation by keeping API integration and management, RPA, document processing, and unified insights on one platform.  View Demo
Platform
Built on the ServiceNow AI Platform Automation Engine includes AI-powered platform capabilities so you can integrate data and automate routine tasks directly in your workflows. Transform your business with a single, unifying platform for the enterprise.
One platform to make work flow ServiceNow AI Platform is the single cloud application platform all ServiceNow products run on. Automate, simplify, and connect work across the enterprise to move your business forward. Explore AI Platform Watch Video (1:28)
Intelligent automation Boost efficiency and productivity with automation. Supercharge your workflows with machine learning and AI-powered experiences. Learn How
Process optimization Use process mining to refine processes for optimal operational efficiency, regardless of where the data for your processes lives. Find Out How
Automated business processes Connect teams with end-to-end digital workflows. Remove bottlenecks by automating manual processes with a simple, drag-and-drop interface. View Flow Designer
Security lives at the center of all we do Data security is critical to your business. The ServiceNow AI Platform arms you with the tools and processes you need to improve your security posture. We also help you adhere to regulatory compliance to keep sensitive data safe. Find Out How Get Ebook
Certified Integrations Automation Engine seamlessly integrates with all types of modern systems, such as remote desktop support products, authentication software, and productivity tools. See All Integrations Simplify and accelerate the way you integrate with Salesforce. Add secure e-signatures to ServiceNow workflows to eliminate manual steps and reduce service times. Provide tools to automate actions that involve Microsoft applications. Simplify and accelerate the way you integrate with Jira. Add trusted, legal Adobe Sign e-signatures to ServiceNow workflows to expedite service requests. Provide tools to automate actions that involve Oracle applications. Simplify and accelerate how you integrate with Okta. Provide tools to automate actions that involve Google applications.
Users
Role-based apps for Automation Engine Add value to the business no matter what role you fill. Find cost reductions while you automate work, integrate data, and apply AI to your workflows.
Platform owner Integrate all your data into ServiceNow workflows and achieve fast time-to-value and full visibility over your end-to-end automation landscape.
Integration Hub Reduce cost and complexity for ServiceNow integrations and simplify cross-enterprise automation. Stream Connect for Apache Kafka Produce and consume Kafka events at scale into end-to-end workflows across multiple systems. Process Mining Boost productivity and maximize process performance by uncovering hidden inefficiencies across systems.
Head of automation Implement and manage automations with complete end-to-end visibility on operational status and business impact.
RPA Hub Integrate legacy systems and automate repetitive tasks with robotic process automation. Automation Center Discover, manage, and measure all automations in a central repository. Document Intelligence Automate data capture with AI and integrate it into ServiceNow workflows.
Head of integration Accelerate operational efficiency and connect external systems to ServiceNow workflows quickly using native, intuitive tools.
Remote Tables View and manipulate external data for temporary use without importing it or storing it. Spoke Generator Build spokes fast with no code, powered by OpenAPI specifications. Rest API Trigger Start a flow from an inbound API call or webhook, without writing any code.
Plans and Packages
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What You Get Automation Engine simplifies work processes to help you solve business problems, and our experts can help you get the most value from your product. We offer services tailored to your needs and unrivaled support. Whatever workflow you need to simplify, we have a package and pricing plan that works for you. Contact Us for Custom Quote
Package options Get the tools you need most with the Automation Engine package that meets your business needs. Scroll down to see a sample of the features in each package.  
Integration Hub Professional For organizations looking to access all pre-built spokes and the ability to build custom spokes. Integration Hub All Spokes and Templates 1 Build Your Own Custom Spokes Orchestration
Automation Engine Professional For organizations looking to gain efficiency by connecting systems and automating mundane tasks. Integration Hub All Spokes and Templates 1 Build Your Own Custom Spokes Orchestration Integration Solutions RPA Hub Attended Robots Unattended Robots Document Intelligence
Automation Engine Enterprise For organizations looking to build and manage cross-enterprise automations at scale. Integration Hub All Spokes and Templates 1 Build Your Own Custom Spokes Orchestration Integration Solutions RPA Hub Attended Robots 2 Unattended Robots 2 Document Intelligence 3 Automation Center Stream Connect for Apache Kafka 4 Process Mining
1  All spoke entitlements, including Integration Hub Starter spokes
2 Includes additional robots
3 Includes additional pages
4 Paid add‑on
 Look who’s winning with ServiceNow
Key features for Automation Engine Integration Hub Reduce cost and complexity with modern API integrations for ServiceNow. RPA Hub Integrate legacy systems and automate repetitive tasks with robotic process automation. Automation Center Discover, manage, and measure all automations in a central repository.
Get results quickly ServiceNow Impact Speed innovation and increase platform performance. Boost your business value, powered by AI and human expertise. Support Find support wherever you are. Search our exhaustive knowledge database for solutions to common issues, best practices, and more.   Expert services Get a team of experts to support your implementation, improve your instance health, or anything in between.   Training and certification Turn knowledge into measurable outcomes when you train with us. Boost your career with a globally recognized ServiceNow certification.   Partners Add more value with the right ServiceNow partner who has expertise tailored to your business needs. Community Connect, share, learn, and collaborate with over 600,000 like-minded individuals in the ServiceNow user community.   Product documentation Learn how to use our products, find answers to your technical questions, and explore products by release.  
Resources
Get Brief Transform your business processes to increase efficiency and manage risk while lowering costs. See Latest Release The ServiceNow AI Platform connects people, functions, and systems across your business. Check out the latest apps and capabilities.
Featured resources  View All Resources
INFOGRAPHIC Use Hyperautomation for Transformative Business Outcomes Get Infographic
Analyst reports The Forrester Wave™: Task-Centric Automation Software, Q4 2024 Forrester Report: Hyperautomation Leads to Transformative Business Outcomes Webinars CIO Agenda: Unify Digital Operations and GenAI Low-Code Workflow Delivery How GenAI, Low-Code and Automation Will Shape 2024 and Beyond Connect Legacy Systems to ServiceNow with RPA Hub Ebooks Think Big: Designing an RPA Strategy That Works Automation for Service Operations
Look who’s winning with ServiceNow See how other companies boost efficiency and productivity while lowering costs with Automation Engine. View All Stories Nuix uses automation to simplify service request updates and tracking for support engineers. Read Story With 85% of all IT requests now automated, Marken employees are freed to focus on customer needs. See Case Study Latitude significantly accelerates the offboarding process, with greater efficiency. Find Out How Automation drives consistency and service gains at RACQ. Read Story Novant Health responds to the booming demand for automation, saving thousands of hours of productivity loss. See Case Study Sportsbet enhances its data security with automation. Find Out How
Talk to an expert Connect with us to put AI to work and strengthen your operational efficiency with intelligent automation. Contact Us