FRANKFURT ‑ Feb. 10, 2011 ‑ ServiceNow, the creator of
software‑as‑a‑service (SaaS) for IT
service management, today announced the opening of a new office
in Frankfurt, Germany. With dedicated resources assigned to serve the
largest market in EMEA, Service‑now.com is now ideally positioned to
help transform IT in Central Europe. ServiceNow is already helping
enterprise IT organizations in Germany experience the benefits of IT
management in the cloud.
Chosen for its central location, and for being a main business hub
and the German financial center, the Frankfurt office now acts as the
base for ServiceNow operations in Germany, Austria, and Switzerland
(DACH). The new German location will allow ServiceNow to meet the
growing demand for IT management in the cloud and will help more
Central European customers streamline IT operations to provide better
support for end users and business services.
To better serve customers in the region, ServiceNow has engaged
reseller and services partners in Germany such as WSP‑Consulting.
WSP‑Consulting specializes in IT service management, recognizes the
notable value and benefit of SaaS for IT, and is dedicated to customer
success. WSP‑Consulting is headquartered in Trebur, Germany.
"Our customers recognize the benefits of modern IT service
management and are eager to add additional efficiency, productivity
and value to their IT operations. The ServiceNow approach to ITSM
emulates these qualities and it is exciting to see their commitment to
the intricacies of the local market," said Jens Schenck, CEO at WSP‑Consulting.
ServiceNow provides enterprise IT organizations with a powerfully
simple IT service management application. As a cloud service, there is
nothing to install or manage and the application automatically
upgrades three times per year. ServiceNow SaaS for IT is now used by
hundreds of large organizations and hundreds of thousands of IT
service professionals worldwide. The ServiceNow ITSM
application provides customers an easy‑to‑use, customizable platform
for tackling service management challenges while supporting IT
Infrastructure Library (ITIL) processes.
"Similar to the U.S. and UK markets, Germany is demanding a new
approach to solving the old problems of business technology and
services," said Chris Gomersall, ServiceNow VP of EMEA.
"With more than 100 Fortune 2000 companies in the DACH region,
opening an office in Germany was the natural next step for ServiceNow
expansion. In addition to being able to deliver the next‑generation IT
management technology, we also understand the unique requirements of
the German market and are committed to customer data protection and
compliance and to application availability and performance."
Service‑now.com is headquartered in San Diego with offices in New
York, Chicago, London and now Frankfurt. The ServiceNow Germany office
is located at Herriotstrasse 1, 60528 in Frankfurt. To contact, please
dial +49‑(0)69‑677‑33‑180, email firstname.lastname@example.org or visit http://info.servicenow.com/content/de
The ServiceNow enterprise IT service management platform combines
ITIL process support and SaaS delivery to provide a flexible,
intuitive and self‑managing application in the cloud. Founded in 2004,
ServiceNow uses a new business model and modern technology to
transform IT. According to the 2010 Inc. 500 list, ServiceNow is the fastest‑growing IT management software
company. For more information, please visit http://www.service‑now.com/ or http://blog.Service‑now.com.