GDPR Keeping your data secure is our top priority We continually invest in customer data security, allowing organizations to operate with the highest level of choice and control over their EU data.  Get White Paper
GDPR Compliance Corporate Statement - ServiceNow Compliance Our Capabilities FAQ Resources
Protecting your personal data The European Union’s General Data Protection Regulation (GDPR) outlines how to manage and protect personal data—regardless of where it is sent, processed, or stored. 
Compliance We offer a comprehensive and consolidated approach to data protection, ensuring our customers' GDPR compliance. 
See How
Build trust on a compliant platform We employ the following principles and capabilities to help you comply with GDPR requirements. Data ownership Customers maintain GDPR compliance and have complete control and visibility over their data.
Access protection Stringent security measures to protect your data from unauthorized access for GDPR compliance.
Data monitoring We allow you to monitor how data is managed and who has access to it.
World-class data centers Our data centers follow international security standards and are protected by 24‑hour surveillance.
Built-in security Our cloud services offer role‑based access control, MFA, Cloud Encryption, and more.
Preventive threat detection We use real‑time data to predict issues, then prioritize and resolve them based on their impact.
Rapid Response We commit to providing swift threat response and notifying you in accordance with the GDPR.
ServiceNow AI Platform Take advantage of the unique features of our platforms to meet your GDPR obligations.
Partnering together to comply To help your organization comply with GDPR, our data processing addendum (DPA) addresses both our obligations as data processor and your obligations as data controller.
Review Our DPA
ServiceNow expands European operations for GDPR ServiceNow continues to invest in our European operations to ensure data security and privacy for our global customers. Read More
Resources White Papers Securing the ServiceNow AI Platform Regulated Industries and Data Privacy Requirements (IDC) Press Releases ServiceNow Announces Multimillion Euro Investment in EU Services Ebooks What it Takes to be GDPR Compliant Operationalizing the ESG Business Imperative
Explore more ServiceNow helps customers defend against security threats, protect their data, and comply with evolving global mandates.
Learn How
Security Compliance Privacy ServiceNow AI Platform