GDPR
Keeping your data secure is our top priority
We continually invest in customer data security, allowing organizations to operate with the highest level of choice and control over their EU data.
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Protecting your personal data
The European Union’s General Data Protection Regulation (GDPR) outlines how to manage and protect personal data—regardless of where it is sent, processed, or stored.
Compliance
We offer a comprehensive and consolidated approach to data protection, ensuring our customers' GDPR compliance.
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Build trust on a compliant platform
We employ the following principles and capabilities to help you comply with GDPR requirements.
Data ownership
Customers maintain GDPR compliance and have complete control and visibility over their data.
Access protection
Stringent security measures to protect your data from unauthorized access for GDPR compliance.
Data monitoring
We allow you to monitor how data is managed and who has access to it.
World-class data centers
Our data centers follow international security standards and are protected by 24‑hour surveillance.
Built-in security
Our cloud services offer role‑based access control, MFA, Cloud Encryption, and more.
Preventive threat detection
We use real‑time data to predict issues, then prioritize and resolve them based on their impact.
Rapid Response
We commit to providing swift threat response and notifying you in accordance with the GDPR.
ServiceNow AI Platform
Take advantage of the unique features of our platforms to meet your GDPR obligations.
Partnering together to comply
To help your organization comply with GDPR, our data processing addendum (DPA) addresses both our obligations as data processor and your obligations as data controller.
Review Our DPA
ServiceNow expands European operations for GDPR
ServiceNow continues to invest in our European operations to ensure data security and privacy for our global customers.
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Resources
White Papers
Securing the ServiceNow AI Platform
Regulated Industries and Data Privacy Requirements (IDC)
Press Releases
ServiceNow Announces Multimillion Euro Investment in EU Services
Ebooks
What it Takes to be GDPR Compliant
Operationalizing the ESG Business Imperative
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ServiceNow helps customers defend against security threats, protect their data, and comply with evolving global mandates.
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Security
Compliance
Privacy
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