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Distributed Denial of Service (DDoS) Protection

ServiceNow takes the threat of Distributed Denial of Service (DDoS) very seriously and has deployed a multi‑tiered defense system that continually monitors for attacks and mitigates them. DDoS attack traffic is identified and discarded at the edge of our cloud. This allows customers to maintain access to their instances even during an attack.

In addition to the on‑network defenses, we have contracted with a third‑party provider to provide DDoS mitigation services in the event on‑network defenses are overwhelmed.