With ServiceNow, AstraZeneca evolved IT service delivery for their 51,000 global enterprise users. Self‑service capabilities, automated service management processes, and a custom finance application have improved the organization's efficiency and responsiveness while reducing costs. They were able to extend the IT service model into critical lines of business, and looks to expand its use in to facilities.

K17 Footer Banner

May 7-11, 2017, Orange County Convention Center, Orlando, FL

Experience IT, Customer Service, HR, & Security at Lightspeed