NHS Blood and Transplant

NHS Blood and Transplant has a core purpose to save and improve lives. With the help of Partners In IT, ServiceNow is transforming the organization's HR service delivery ‑ replacing their archaic systems and manual processes with a single system of record. After the launch of HR Direct, their single point of contact for all HR queries, first day resolutions increased, escalations decreased, and user feedback turned positive.

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May 7-11, 2017, Orange County Convention Center, Orlando, FL

Experience IT, Customer Service, HR, & Security at Lightspeed