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Prime Therapeutics

Prime Therapeutics (Prime) is one of America’s leading pharmacy benefits managers, serving nearly 20 million people across the nation. As a trusted healthcare provider, they are committed to the privacy of members’ data. With ServiceNow Security Operations, Prime scans their IT environment, and automatically uploads vulnerability information to ServiceNow. Then ServiceNow assigns each vulnerability to the right IT owner based on the affected assets and drives the entire remediation workflow. This highly structured process accelerates remediation enabling Prime to focus on their mission of delivering people the medicine they need to feel better and live well.

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