Knowledge 2025 Home Sessions Speakers Sponsors My List
KNOWLEDGE FOR YOU Human Resources Tap into the real power of your people. From hire to retire, learn how AI Agents can help boost productivity and job satisfaction by putting help and guidance at every employee’s fingertips. Explore More
Hear from our leaders

“At Knowledge, we’re reimagining the employee experience with AI Agents that make work faster, smarter, and more connected across the enterprise. CHROs and HR leaders—this is your opportunity to see how ServiceNow is setting a new standard for business services."

-Josh Kahn, SVP & GM, Core Business Workflows at ServiceNow

Explore our featured sessions These are just some of the expert-led learning sessions at Knowledge 2025. View Sessions KEYNOTE Solution Keynote: Core Business Transformation Learn More SESSION PayPal: From HRBPO to in-house, redefining HR with methodology-based improvement Learn More SESSION AI Agents in HR: Smarter workflows, stronger governance Learn More SESSION Transforming HR Service through thoughtful HR Service Delivery implementation Learn More SESSION Intermountain Health, creating a high-impact portal without technical debt Learn More SESSION Bath & Body Works and Vail Resorts: Empowering Seasonal Workers for Success Learn More
All the data points to success with ServiceNow 76% Increase in self-service rate
- Mondelez
1M Hours automated with multiple technologies
- Siemens
85% Case deflection with self-help functionality
- Standard Chartered Bank
80% Increase in HR agent efficiency
- Ryder
This transformation would not have been possible without ServiceNow. The capabilities are amazing.
Volker Schrank
Sr. Director of HR Technology and Employee Experience, Mondelēz International
Discover the best of Knowledge on-demand Explore More
Want to learn more? Sponsors Connect with our partners who can help jump start your digital transformation journey. Learn More What’s Happening at Knowledge Dive into program highlights and offerings at the ServiceNow event of the year. Learn More More Knowledge for you Explore even more sessions and content to find the learning journey tailored for you. Learn More