Default font sizes for search result text in Engagement Messenger

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間:2分
  • Define normal and genius search result font sizes to change text appearance in Engagement Messenger on different devices.

    注:
    The ec_admin role is required to change the default configuration.
    表 : 1. Search types and default configurations in Engagement Messenger
    Search type Default configuration
    Normal search for Knowledge Base and Catalog
    The default normal search result font size settings are:
    • Large for title
    • Medium for summary
    注:
    • This setting for knowledge bases is found in the em_kb_search_template template script.
    • This setting for Catalog is found in the em_catalog_search_template template script.

    The default auto-spell correction text font size is medium.

    注:
    The default configuration is set in the Faceted Search widget.
    Genius search for Knowledge Base and Catalog
    The default genius search result font size settings are:
    • Small for identifier
    • Large for heading
    • Medium for summary
    注:
    • This setting for knowledge bases is found in the em_qa_genius_results_template template script.
    • This setting for Catalog is found in the em_catalog_genius_results_template template script.
    図 : 1. Normal search result text appearance in Engagement Messenger
    Search results examples of normal search results, showing auto-spell correction, title text, and summary text.
    図 : 2. Genius search result text appearance in Engagement Messenger
    Genius search result with automatic font size adjustment for identifier text, heading text, and description text.