Solutions

  • Products
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  • Industries
  • EBOOK
  • Making it #EasyForEmployees
  • A guide with best practices for transforming the employee service experience.
  • WHITE PAPER
  • Modernizing government via ITSM
  • A research doc about government agencies’ digital transformation challenges.

Platform

  • REPORT
  • Gartner names ServiceNow a leader
  • 2018 Magic Quadrant for Enterprise High-Productivity Application PaaS.

Customers

  • CUSTOMER STORY
  • General Mills transforms HR
  • Global employee service experience shows entire corporation how it’s done.

Explore

  • PERSPECTIVE
  • Do you need an AI council?
  • Formal collaboration helps implement new technology safely and effectively.

Make IT a Catalyst for Business Growth

 Provide Sourcing Agility

Service Integration and Management

Supplier Performance Transparency

Quickly gain visibility into supplier performance to drive better service quality without costly integration

  • eBook 7 Key Success Factors for SIAM Transformation
  • Case Study Omnicare Successfully Outsources IT Service Management and Operations
ServiceNow Accelerate Speed

Operating Model Transformation

Provide fast, flexible service delivery through better sourcing decisions and an adaptable operating model

  • Blog Experiencing the Service Revolution, from a SIAM perspective
  • eBook Service Integration – Should You Do It Yourself or Outsource?
  • Case Study Powering Global Multi-Sourcing
  • Case Study Adopting Service Integration and Management for Consistency and Control

 

Sourcing
Agility

Rapidly scale your services supply chain up or down to address business changes

  • Video SIAM Provides Sourcing Transparency and Agility
  • Case Study Enabling Enterprise-Wide Service Integration and Management

Explore Further with These Resources

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VIDEO CASE STUDY

Building a Service Integration and Management (SIAM) Solution

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WEBINAR

How to Improve Service Delivery Performance with SIAM

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BLOG

How Service Integration and Management (SIAM) is Changing the Customer and Supplier Landscape

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ARTICLE

The five-minute CIO: Martin Fleming, Bank of Ireland

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See for yourself how ServiceNow can transform your ITSM

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