Make IT a Catalyst for Business Growth

 Provide Sourcing Agility

Service Integration and Management

Supplier Performance Transparency

Quickly gain visibility into supplier performance to drive better service quality without costly integration

  • eBook 7 Key Success Factors for SIAM Transformation
  • Case Study Omnicare Successfully Outsources IT Service Management and Operations
ServiceNow Accelerate Speed

Operating Model Transformation

Provide fast, flexible service delivery through better sourcing decisions and an adaptable operating model

  • Blog Experiencing the Service Revolution, from a SIAM perspective
  • eBook Service Integration – Should You Do It Yourself or Outsource?
  • Case Study Powering Global Multi-Sourcing
  • Case Study Adopting Service Integration and Management for Consistency and Control



Rapidly scale your services supply chain up or down to address business changes

  • Video SIAM Provides Sourcing Transparency and Agility
  • Case Study Enabling Enterprise-Wide Service Integration and Management

Explore Further with These Resources

IT video icon

Building a Service Integration and Management (SIAM) Solution

IT webinar icon

How to Improve Service Delivery Performance with SIAM

ServiceNow IT Campaign Blog Icon

How Service Integration and Management (SIAM) is Changing the Customer and Supplier Landscape

ServiceNow News Icon

The five-minute CIO: Martin Fleming, Bank of Ireland

Try the ServiceNow Demo Today

See for yourself how ServiceNow can transform your ITSM