With over 30 years' experience as a trusted digital transformation partner, Methods combines ServiceNow capability with wider organisational expertise to deliver your operational excellence goals, aligning people, processes, and tools to provide business focused solutions.
Methods were acquired by the ALTEN Group (an international Engineering and IT Services company) in 2022. With complementary strengths and values and building on our collective reputations and expertise, ALTEN and Methods continue to develop our strong relationship with the Public Sector whilst developing broader Private Sector markets.
We deliver flexible, scalable solutions across the ServiceNow platform, using experienced, certified resources, working collaboratively with our customers and other 3rd Parties to ensure consistent delivery excellence and foster an innovative, collaborative, and accountable culture, driving sustainable growth and competitive advantage maximising return on your ServiceNow investment.
Methods Professional Services Ltd
Specialist provider of digital transformation services across the service management lifecycle empowering organisations to realise business objectives
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Customer satisfaction score
4.33 out of 5
The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement.
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Headquarters
London, London, United Kingdom
Methods Professional Services Ltd
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Partner Types
Product Line Achievements
Product Certifications
Accreditations
Focus Industries
Location
Resources
About Methods Professional Services Ltd
With over 30 years' experience as a trusted digital transformation partner, Methods combines ServiceNow capability with wider organisational expertise to deliver your operational excellence goals, aligning people, processes, and tools to provide business focused solutions.
Methods were acquired by the ALTEN Group (an international Engineering and IT Services company) in 2022. With complementary strengths and values and building on our collective reputations and expertise, ALTEN and Methods continue to develop our strong relationship with the Public Sector whilst developing broader Private Sector markets.
We deliver flexible, scalable solutions across the ServiceNow platform, using experienced, certified resources, working collaboratively with our customers and other 3rd Parties to ensure consistent delivery excellence and foster an innovative, collaborative, and accountable culture, driving sustainable growth and competitive advantage maximising return on your ServiceNow investment.
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Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment
Registered
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment
Elite
The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.
Product line achievements
Demonstrates understanding, ability, and customer success in a variety of success products. The Validated Practice is a detailed review of the partner practices evaluated by ServiceNow.
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Product Line Achievement not earned
Product Line Achievement earned in Geo
Validated Practice in Geo
Product Line
AMS
Americas
EMEA
Europe, Middle East, Africa
APJ
Asia Pacific, Japan
Global
ITSM Standard
Deployments
Measurement of partner capability by the number of deployments per product line. Partners unable to maintain minimum deployment requirements are at risk of losing their PLA.
2
Average CSAT
Measurement of customer success using the average customer satisfaction score based on customer responses across completed deployment surveys, with 5 being the highest possible score. Partners unable to maintain minimum CSAT requirements are at risk of losing their PLA.
4
Skilled Individuals
Measurement of the partner competency at the practice level by the number of individuals holding all required respective certifications for the given product line. Partners unable to maintain minimum skilled resource requirements are at risk of losing their PLA.
7
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Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
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App Engine
ServiceNow Certified Application Developer
4
Customer Service Management (CSM)
Suite Certification - CSM Professional
1
Enterprise Architecture
Enterprise Architecture Implementation Delivery Accreditation
1
Hardware Asset Management (HAM)
Certified Implementation Specialist – Hardware Asset Management
4
Human Resources (HR)
Suite Certification - HR Professional
2
ITOM Visibility
Certified Implementation Specialist – Discovery
1
Certified Implementation Specialist – Service Mapping
1
ITSM Pro
Micro-Certification - CMDB Health
11
Micro-Certification - Configure the CMDB
11
Micro-Certification - Service Portal
11
Micro-Certification – DevOps Change Velocity
4
Suite Certification - ITSM Professional
4
ITSM Standard
Certified Implementation Specialist – IT Service Management
7
Now Assist for IT Service Management (ITSM)
Suite Certification - Now Assist for IT Service Management (ITSM) Pro Plus Suite
2
Security Incident Response
Certified Implementation Specialist – Security Incident Response
3
Software Asset Management (SAM)
Certified Implementation Specialist – Software Asset Management
2
Strategic Portfolio Management Pro
Certified Implementation Specialist – Strategic Portfolio Management
4
Micro-Certification - Agile and Test Management Implementation
2
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s)
17
Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s)
30
Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s)
20
Focus industries
Self-declared by partner.
Education
Energy and Utilities
Financial Services
Government
Healthcare and Life Sciences
Manufacturing
Retail and Hospitality
TMT
Telecom Media Technology
Transportation and Logistics
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller
Consulting & Implementation
Regional Coverage
Country Coverage
Partner Office Locations
Europe, Middle East & Africa
United Kingdom
London, United Kingdom
Regional Coverage
Country Coverage
Partner Office Locations
Europe, Middle East & Africa
United Kingdom
London, United Kingdom
Partner resources and collateral
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Additional resources
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Learn more about Partner Programs
Topics
The ServiceNow Reseller Partner Program
The ServiceNow Service Provider Partner Program
The ServiceNow Consulting & Implementation Partner Program
The ServiceNow Build Partner Program