Breakout DIAGEO: Shaking EX up with a re-imagined approach to unified service delivery
May 8th, 2024 18 mins

About the session

DIAGEO, a global leader in premium drinks with iconic brands like Johnnie Walker, Tanqueray and Guinness, embarks on its journey to bring its premium customer experiences to its employees. Learn how DIAGEO has re-defined its EX, enabled by a one stop shop consumer-grade experience for HR and IT on a beautifully branded ServiceNow® portal that matches the caliber of their legendary portfolio. Join this session to hear about DIAGEO’s revolutionary employee-centric implementation approach, self-service successes, future plans and continued evolution of consumer-grade employee experiences.

Speakers Mitch Lassman Global Head of Employee Experience & Transformation, Diageo
Featured Products HR Service Delivery Related Products Employee Center IT Service Management Global Business Services Workplace Service Delivery
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