THE BUSINESS VALUE OF NOW ASSIST FOR CUSTOMER AND FIELD SERVICE
Discover how an investment in generative AI can accelerate self-service, boost agent and technician productivity, and speed issue resolution.
In this guide, we outline the value GenAI-powered Now Assist on the ServiceNow platform can bring to your customer service agents and field technicians. We cover:
- Productivity challenges
- Benefits of Now Assist
- Analyst perspectives
- Expected outcomes
- Ensuring value and ROI
- Customer spotlights
- And more
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