The Whole Group is a pure-play partner dedicated to customer success using ServiceNow's customer and finance workflows. We have decades of experience advising on and implementing solutions for customers of all shapes and sizes across multiple industries to deliver excellent outcomes. We have deep expertise in and focus intently on the following areas: -CRM -Sales & Marketing -Customer service management -Field service management -Configure, price & quote (CPQ) -Order to cash -Supplier lifecycle management/operations -Finance operations -Accounts payable operations -Integrations to multiple systems, including ERP
The Whole Group Ltd
Drive revenue and growth with better experiences for customers, employees & partners. Built with AI + Data + Workflows on ServiceNow
Contact Partner Visit Website Customer satisfaction score 4.5 out of 5 The CSAT score, based on the 5-level Likert scale, is converted into numeric values ranging from 1-to-5, which 5 being the highest possible score. Each partner's CSAT rating is equal to a rolling 365-day average score of customer responses received across completed engagement. ServiceNow Store See all applications and solutions Headquarters London, London, United Kingdom
The Whole Group Ltd Contact Partner Partner Types Product Certifications Expertise Classification Accreditations Focus Industries Location Resources
About The Whole Group Ltd The Whole Group is a pure-play partner dedicated to customer success using ServiceNow's customer and finance workflows. We have decades of experience advising on and implementing solutions for customers of all shapes and sizes across multiple industries to deliver excellent outcomes. We have deep expertise in and focus intently on the following areas: -CRM -Sales & Marketing -Customer service management -Field service management -Configure, price & quote (CPQ) -Order to cash -Supplier lifecycle management/operations -Finance operations -Accounts payable operations -Integrations to multiple systems, including ERP Load More Load Less
Partner Types
Operates in the following capacities.
Reseller
Markets and resells ServiceNow products and packaged services.
Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Consulting & Implementation
Delivers implementations, consulting, transformation, deployment, offering creation, adoption, and ongoing support.
Partner segment Specialist The segments include Registered, Specialist, Premier, Elite, and Global Elite., and are based on the number of competencies, capabilities, and customer success results.  Build
Builds solutions and apps/integrations made available on the ServiceNow Store.
Partner segment Registered The segments include Registered, Platform, Advanced Platform, Strategic Platform and Global Elite, and are based on the number of competencies, capabilities, and customer success results. 
Product certifications
Holds one or more ServiceNow credentials and competitive differentiation.
Expand All Collapse All App Engine ServiceNow Certified Application Developer 10 Customer Service Management (CSM) Suite Certification - CSM Professional 7 Financial Services Operations - Banking Suite Certification - FSO Banking and Wealth Management Professional 1 Hardware Asset Management (HAM) Certified Implementation Specialist – Hardware Asset Management 2 Human Resources (HR) Suite Certification - HR Professional 1 ITOM Health Certified Implementation Specialist – Event Management 2 ITSM Standard Certified Implementation Specialist – IT Service Management 1 Micro-Certification - CMDB Health 1 Micro-Certification - Configure the CMDB 1 Micro-Certification - Service Portal 1 Now Assist for Customer Service Management (CSM) Suite Certification - Now Assist for Customer Service Management (CSM) Pro Plus Suite 1 Risk, Resilience, Sustainability Certified Implementation Specialist – Risk and Compliance 1 Certified Implementation Specialist – Third-party Risk Management (TPRM) 1 Security Incident Response Certified Implementation Specialist – Security Incident Response 2 Strategic Portfolio Management Standard Certified Implementation Specialist – Strategic Portfolio Management 3 Vulnerability Response Certified Implementation Specialist – Vulnerability Response 3 Workflow Data Fabric Suite Certification - Workflow Data Fabric 1
Expertise classification
Embodies experience, knowledge, and education.
Certified Technical Architect (CTA)
The Technical Architect is responsible for analyzing and translating business information and technical requirements into architectural blueprints, proposing solutions to achieve complex business objectives.
Skilled individual(s) 1
Accreditations
Certifies the level of training and expert knowledge.
Presales Accreditation
Certified ServiceNow staff who determine the appropriate products to introduce as a solution.
Accreditation(s) 7 Sales Accreditation
Sales staff who understand the value of the Now Platform and are certified ServiceNow experts.
Accreditation(s) 18 Delivery Accreditation
Internal implementation specialists with industry experience and proven knowledge on the Now Platform.
Accreditation(s) 18
Focus industries
Self-declared by partner.
Financial Services Government Manufacturing Retail and Hospitality TMT Telecom Media Technology
Location and coverage
The partner’s coverage location, validated by ServiceNow.
Reseller Consulting & Implementation Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Charlotte, United States Europe, Middle East & Africa Germany, United Kingdom, Ireland London, United Kingdom Regional Coverage Country Coverage Partner Office Locations Americas Canada, United States Charlotte, United States Europe, Middle East & Africa Germany, United Kingdom, Ireland London, United Kingdom
Partner resources and collateral
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Partner Team Additional resources ServiceNow Store Learn more about Partner Programs Topics The ServiceNow Reseller Partner Program The ServiceNow Service Provider Partner Program The ServiceNow Consulting & Implementation Partner Program The ServiceNow Build Partner Program