ServiceNow Log Export Service The business challenge Monitoring log events is crucial for security and performance management best practices. Exporting logs from various sources can be labor-intensive. It requires resources with advanced scripting skills, additional dedicated infrastructure for data collection, processing, and storage, along with ongoing maintenance. Without log data, organizations may face a weaker security posture. They may be unable to proactively identify threats, monitor performance consistently, troubleshoot custom applications and comply with regulatory requirements. Organizations of all sizes and industries need to export critical system, audit, and application logs into enterprise-wide analytics solutions such as Splunk, Microsoft Sentinel, or Elastic Stack. This enables system administrators to monitor, analyze, triage, and remediate security and performance issues promptly. Benefits Improve threat detection, increase user experience, compliance monitoring and simplify IT troubleshooting. Highly scalable and near real-time native integration with Kafka-based analytics systems using Kafka connector. Simple setup with no coding needed. Flexibility connectivity via MID Server, Kafka, or Kafka connector supported by a log analytics tool of choice. Seamlessly troubleshoot custom applications by capturing logs from ServiceNow custom apps during the development process, enabling efficient and effective issue resolution. Control cost and improve efficiency by reviewing logging usage and exporting only the data needed for your ServiceNow instances. ServiceNow Log Export Service Data Flow Log Export Service enables the logging API to send a copy of log events at the time of their creation to a dedicated messaging service. Customer log analytics systems, whether implemented on-prem or in the cloud, then receive the logs as a single stream of data in near real-time and at scale from the messaging service. After a simple setup process, Log Export Service will operate continuously, at scale and reliably without user intervention. The ServiceNow Solution Log Export Service is a highly scalable and near real-time integration that is simple to set up and maintain. It enables organizations to integrate their ServiceNow system and application logs into their enterprise security analytics solutions with minimal effort and complete control. The integration of the tool allows you to leverage your analytic solutions to: • Detect ServiceNow security threats and analyze security incidents • Troubleshoot and optimize ServiceNow app performance • Monitor and optimize the ServiceNow user experience Log Export Service is built upon an Apache Kafka platform. Kafka is an open source, distributed and real-time data messaging technology capable of handling trillions of events per day. ServiceNow Log Export Service comes as part of the ServiceNow Vault product suite or can be purchased separately. The product comes for at no cost for the first 500 GB per month. If more capacity is needed, one can subscribe to additional storage in 1,000 GB per month increments for an additional charge. There is unlimited usage when entitled through ServiceNow Vault. By integrating ServiceNow logs into enterprise security analytics tools, organizations can improve their security, minimize workflow interruptions and performance issues, as well as resolve incidents quickly and effectively for their ServiceNow deployments. To learn more about ServiceNow Log Export Service please visit: www.servicenow.com/products/vault.html © 2025 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, Now Platform, an d other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in the United States and/or other countries. Other compan y names, product names, and logos may be trademarks of the respective companies with which they are associated. servicenow.com Daily Log Export Summary Report Log Export Configuration Page